Volotea Cartagena Terminal (Rafael Núñez International Airport)

Volotea, the European low-cost airline, has established a strong presence in the heart of the Colombia with its Volotea Cartagena Terminal at the premier airport. Located in the bustling city that never sleeps, this terminal offers travelers a seamless and convenient experience as they embark on their journeys to and from the Big Apple.
Volotea Cartagena Terminal - Rafael Núñez International Airport
The Volotea Terminal in Cartagena is a state-of-the-art facility that caters to the needs of both domestic and international passengers. With its modern infrastructure and efficient operations, the terminal ensures a smooth and hassle-free travel experience for all Volotea flyers.

What is the Volotea Cartagena Terminal Address?

The Volotea terminal at Rafael Núñez International Airport (CTG) is located at Terminal 4, Volotea operates from Terminal 4.

Crespo, Cartagena, Bolívar, Colombia

Please note that these addresses are for the airport terminals and not specifically for the Volotea check-in counters or gates, which may vary within the terminal. It’s always a good idea to check the airport’s official website or contact Volotea directly for the most up-to-date information regarding your flight’s check-in counter and gate location.

How to Contact Volotea Terminal, Cartagena?

If you need to contact Volotea Terminal in Cartagena, you can do so through the following channels:
Airport Name Rafael Núñez International Airport
Rafael Núñez International Airport Address Crespo, Cartagena, Bolívar, Colombia
Rafael Núñez International Airport Phone Number +1-877-445-3112 /  57 5 6932828
Volotea Contact Number 00 34 931 22 07 17
Airport Code CTG
Volotea Ticket Counter Hours 24/7
Airport Type International
Volotea CTG Terminal Terminal 4
Volotea Official Website http://www.volotea.com/
Official YouTube https://www.youtube.com/channel/UCLZUcCxWx9YaGBY3bBv7szQ
Official Twitter https://x.com/volotea/status/1814279295390323022
Official Facebook https://www.facebook.com/Volotea
Official Instagram https://www.instagram.com/volotea
It’s always a good idea to have your flight details and booking reference number handy when contacting Volotea or the airport for assistance.

Cartagena Volotea Terminal Departures

If you’re departing from the Volotea terminal in Cartagena, here are some important things to keep in mind:
    • Check-in: Cartagena Volotea Terminal offers both online and airport check-in options. If you choose to check in at the airport, you can do so at the Volotea check-in counters at the terminal. Make sure to arrive at the airport with enough time to check in, clear security, and reach your gate. It’s recommended to arrive at least three hours before your scheduled departure time.
    • Security: After check-in, you’ll need to clear security. Make sure to follow the TSA guidelines to ensure a smooth security process. Remove any prohibited items from your carry-on luggage and place them in the designated bins for screening. Follow the instructions of the TSA officers and proceed through the security checkpoint.
    • Boarding: Once you’ve cleared security, you can proceed to your gate. Make sure to check the airport monitors for any updates regarding your flight’s gate or boarding time. Boarding typically begins about 30-45 minutes before departure.
    • Luggage: If you have checked luggage, make sure to attach your luggage tag to your bag before dropping it off at the check-in counter. If you have carry-on luggage, make sure it meets the size and weight requirements of Volotea and the TSA.
    • Travel documents: Make sure to have all the necessary travel documents with you, including your passport, boarding pass, and any required visas. It’s always a good idea to check the entry requirements for your destination country before traveling.
By following these steps, you can ensure a smooth departure from the Volotea terminal in Cartagena.

Volotea Terminal Cartagena Arrivals

If you’re arriving at the Volotea terminal in Cartagena, here are some important things to keep in mind:
    • Immigration and Customs: After disembarking from the plane, you’ll need to clear immigration and customs. Make sure to have all the necessary documents ready, including your passport, any required visas, and your customs declaration form. Follow the signs to the immigration and customs area, where you’ll be asked to present your documents and answer any questions from immigration officers.
    • Baggage Claim: Once you’ve cleared immigration and customs, you can proceed to the baggage claim area to collect your checked luggage. Look for the carousel that corresponds to your flight number and wait for your luggage to arrive. If you can’t find your luggage, contact the Volotea baggage services desk for assistance.
    • Exit: After collecting your luggage, you can exit the terminal and proceed to your final destination. If you need transportation, there are various options available, including taxis, ride-sharing services, public transportation, and rental cars.
    • Lost and Found: If you lose any items during your flight or at the airport, contact the Volotea lost and found department or the airport’s lost and found office for assistance.
    • Flight Connections: If you have a connecting flight, make sure to check the airport monitors for information about your next flight’s gate and boarding time. You may need to go through security again or go to a different terminal for your next flight.
By following these steps, you can ensure a smooth arrival at the Volotea terminal in Cartagena.
Volotea Cartagena Terminal - Rafael Núñez International Airport

Queries Handled by Volotea Cartagena Terminal

The Volotea Cartagena Terminal handles a variety of queries related to Volotea flights and airport services. Here are some examples of queries that can be handled by the Volotea Cartagena Terminal:
    • Flight Information: You can ask about the status of your flight, including departure and arrival times, delays, cancellations, and gate information.
    • Check-in: You can inquire about check-in options, including online check-in, airport check-in, and baggage drop-off.
    • Baggage: You can ask about baggage allowance, fees, and policies, as well as lost or delayed luggage.
    • Travel Documents: You can inquire about travel document requirements, including passport validity, visas, and customs regulations.
    • Airport Services: You can ask about airport services, including transportation, parking, lounges, and Wi-Fi.
    • Special Assistance: You can ask about special assistance services, including wheelchair assistance, special meals, and traveling with pets.
    • Flight Changes and Cancellations: You can inquire about changing or canceling your flight, including fees and policies.
If you have any other queries related to your Volotea flight or airport services, you can contact the Volotea customer service team at the Cartagena Terminal for assistance.

Facilities and Services Available at Volotea Cartagena Terminal

The Volotea Cartagena Terminal offers a range of facilities and services to make your travel experience as smooth and comfortable as possible. Here are some of the facilities and services available at the Volotea Cartagena Terminal:
    • Check-in: The Cartagena Volotea Terminal offers both online check-in and airport check-in options. Passengers can check-in at self-service kiosks or at the check-in counters.
    • Baggage: The Cartagena Volotea Terminal has baggage handling services, including baggage drop-off and baggage claim areas.
    • Security: The Cartagena Volotea Terminal has a security checkpoint with TSA agents to ensure the safety and security of passengers.
    • Duty-Free Shopping: The Cartagena Volotea Terminal has a duty-free shopping area where passengers can purchase a variety of items, including perfumes, cosmetics, and souvenirs.
    • Food and Beverage: The Cartagena Volotea Terminal has a range of food and beverage options, including restaurants, cafes, and bars.
    • Wi-Fi: The Volotea Terminal Cartagena offers free Wi-Fi access to passengers.
    • Currency Exchange: The Volotea Terminal Cartagena has currency exchange services for passengers to exchange foreign currency.
    • Information Desks: The Volotea Terminal Cartagena has information desks with staff available to answer any questions or provide assistance to passengers.
The Volotea Cartagena Terminal offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers.

Why Must You Choose Volotea Cartagena Terminal?

Here are some reasons why you should choose the Volotea Cartagena Terminal for your next flight:
    • Convenient Location: The Volotea Cartagena Terminal is conveniently located in the heart of Cartagena City, making it easy to access from anywhere in the city.
    • Multiple Flight Options: Volotea Terminal Cartagena operates flights to various destinations in Europe, providing passengers with multiple flight options to choose from.
    • Affordable Prices: Volotea Terminal Cartagena offers affordable flight prices, making it a great option for budget-conscious travelers.
    • Excellent Customer Service: The Volotea Cartagena Terminal offers excellent customer service, with friendly and helpful staff available to assist passengers with any questions or concerns.
    • Comfortable Facilities: The Volotea Terminal Cartagena offers comfortable facilities, including lounges, duty-free shopping, and food and beverage options, making it a great place to relax before your flight.
    • Efficient Check-in and Security: The Volotea Terminal Cartagena offers efficient check-in and security processes, ensuring that passengers can quickly and easily board their flights.
    • Special Assistance Services: The Volotea Terminal Cartagena provides special assistance services, including wheelchair assistance, special meals, and traveling with pets, ensuring that all passengers can travel comfortably and safely.
By choosing the Volotea Cartagena Terminal, you can enjoy the convenience, service, and facilities of a world-class aviation hub, all while benefiting from the reliability and efficiency of the Volotea brand.

Tips for First-Time Flyers with Volotea at Rafael Núñez International Airport

Here are some tips for first-time flyers with Volotea at Rafael Núñez International Airport:
    • Check-in Online: Check-in online before arriving at the airport to save time and avoid long lines at the check-in counter.
    • Arrive Early: Arrive at the airport at least 2-3 hours before your scheduled departure time to allow enough time for check-in, security, and boarding.
    • Bring Appropriate Identification: Make sure to bring appropriate identification, such as a passport or driver’s license, to ensure a smooth check-in process.
    • Follow Security Guidelines: Follow TSA guidelines for carry-on and checked luggage to ensure a smooth security process.
    • Bring a Charged Phone: Bring a charged phone or other device to stay connected and receive important updates about your flight.
    • Wear Comfortable Clothing: Wear comfortable clothing and shoes for the flight, as well as layers in case the temperature changes during the flight.
    • Pack Essential Items: Pack essential items, such as medication, snacks, and entertainment, in your carry-on luggage to make the flight more comfortable.
    • Use Airport Maps: Use airport maps to navigate the terminal and find important locations, such as restrooms, lounges, and restaurants.
    • Follow Flight Attendant Instructions: Follow flight attendant instructions during the flight to ensure a safe and comfortable journey.
By following these tips, first-time flyers with Volotea at Rafael Núñez International Airport can have a smooth and hassle-free travel experience.

Parking and Transportation at Cartagena Airport

When traveling through the Volotea Terminal at the Cartagena airport, it’s important to plan your arrival and departure transportation to ensure a smooth and stress-free experience. Here’s a comprehensive guide to the parking and transportation options available at this premier aviation hub. Parking at the Cartagena Airport Volotea Terminal:
On-Site Parking Off-Site Parking Pre-Booking
The airport operates several on-site parking lots and garages, providing convenient access to the Volotea Terminal. Rates vary based on the duration of your stay and the type of parking you choose (e.g., short-term, long-term, or premium valet). For longer stays or more budget-friendly options, there are several off-site parking facilities located near the airport, with shuttle services to transport you to the Volotea Terminal. To guarantee a parking spot and potentially save on costs, it’s recommended to pre-book your parking through the airport’s website or a third-party parking provider.
Ground Transportation to the Volotea Terminal: The Cartagena airport is well-connected to various ground transportation options, making it easy for Volotea passengers to reach the terminal:
    • Taxi and Rideshare: Taxi stands and rideshare (e.g., Uber, Lyft) pickup/drop-off zones are conveniently located near the Volotea Terminal, providing a quick and comfortable way to get to and from the airport.
    • Public Transportation: The airport is served by a robust public transportation network, including buses and trains. Passengers can take advantage of the subway, commuter rail, or airport shuttle services to reach the Volotea Terminal.
    • Hotel Shuttles: Many hotels in the area offer complimentary shuttle services to and from the airport, catering to Volotea passengers who have booked accommodation nearby.
    • Private Transfers: For a more personalized and hassle-free experience, Volotea passengers can arrange for private car services or limousine transfers to the airport.
By familiarizing yourself with the parking and transportation options available at the Cartagena airport’s Volotea Terminal, you can plan your journey with confidence and ensure a seamless arrival and departure experience.

Volotea Cartagena Terminal Nearby Hotels and Accommodation

If you’re looking for nearby hotels and accommodations near the Volotea Cartagena Terminal at Rafael Núñez International Airport, here are some options to consider:
    • TWA Hotel: The TWA Hotel is located directly adjacent to Terminal 5 at CTG Airport. This unique hotel is housed in the iconic TWA Flight Center and offers 512 retro-chic guest rooms, several restaurants and bars, and a rooftop pool and observation deck.
    • Courtyard by Marriott Cartagena CTG Airport: The Courtyard by Marriott Cartagena CTG Airport is located just a few minutes from CTG Airport. This hotel offers 144 guest rooms, a 24-hour fitness center, and a complimentary airport shuttle.
    • Hilton Cartagena CTG Airport: The Hilton Cartagena CTG Airport is located just minutes from CTG Airport. This hotel offers 356 guest rooms, a 24-hour fitness center, and an indoor pool. The hotel also offers a complimentary airport shuttle.
    • Fairfield Inn & Suites by Marriott Cartagena CTG Airport: The Fairfield Inn & Suites by Marriott Cartagena CTG Airport is located just 2 miles from CTG Airport. This hotel offers 120 guest rooms, a complimentary breakfast buffet, and a 24-hour fitness center.
    • Radisson Hotel CTG Airport: The Radisson Hotel CTG Airport is located just minutes from CTG Airport. This hotel offers 385 guest rooms, a 24-hour fitness center, and an indoor pool. The hotel also offers a complimentary airport shuttle.
These are just a few of the nearby hotels and accommodations near the Volotea Cartagena Terminal at CTG Airport. With so many options to choose from, you’re sure to find the perfect place to stay for your next trip to Cartagena City.

Special Assistance and Accessibility at Rafael Núñez International Airport

Rafael Núñez International Airport offers several special assistance and accessibility services to ensure that all passengers have a safe and comfortable travel experience. Here are some of the special assistance and accessibility services available at CTG Airport:
    • Wheelchair Assistance: Wheelchair assistance is available at CTG Airport for passengers who require mobility assistance. Passengers can request wheelchair assistance through their airline or at the airport.
    • ADA Accessible Restrooms: All restrooms at CTG Airport are ADA accessible and equipped with grab bars, accessible sinks, and wheelchair-accessible stalls.
    • TTY/TDD Phones: TTY/TDD phones are available at CTG Airport for passengers who are deaf or hard of hearing. These phones are located throughout the airport and can be used to make phone calls or access information.
    • Visual Paging: Visual paging is available at CTG Airport for passengers who are deaf or hard of hearing. Passengers can request visual paging through their airline or at the airport.
    • Service Animals: Service animals are welcome at CTG Airport and are allowed to accompany passengers throughout the airport and on flights.
    • Accessible Parking: Accessible parking is available at CTG Airport for passengers with disabilities. These parking spaces are located near the terminal and are clearly marked.
    • Assistance Animals: Assistance animals are welcome at CTG Airport and are allowed to accompany passengers throughout the airport and on flights.
These are just a few of the special assistance and accessibility services available at CTG Airport. Passengers who require additional assistance or accommodations should contact their airline or the airport in advance to make arrangements.

Volotea Lounges and Waiting Areas at Rafael Núñez International Airport

Volotea operates its lounges at Rafael Núñez International Airport. There are several lounges and waiting areas available at the airport that passengers can use for a fee or through membership programs. Here are some options:
    • Centurion Lounge: The Centurion Lounge is located in Terminal 4 and is operated by American Express. Passengers can access the lounge by presenting an American Express Platinum or Centurion card. The lounge offers comfortable seating, complimentary food and beverages, and free Wi-Fi.
    • Delta Sky Club: The Delta Sky Club is located in Terminal 4 and is operated by Delta Air Lines. Passengers can access the lounge by presenting a Delta Sky Club membership or a one-day pass. The lounge offers comfortable seating, complimentary food and beverages, and free Wi-Fi.
    • Air France Lounge: The Air France Lounge is located in Terminal 4 and is operated by Air France. Passengers can access the lounge by presenting a Priority Pass membership, a Lounge Club membership, or a one-day pass. The lounge offers comfortable seating, complimentary food and beverages, and free Wi-Fi.
    • JetBlue Airways Lounge: The JetBlue Airways Lounge is located in Terminal 5 and is operated by JetBlue Airways. Passengers can access the lounge by presenting a JetBlue Mosaic membership or a one-day pass. The lounge offers comfortable seating, complimentary food and beverages, and free Wi-Fi.
    • The Lounge: The Lounge is located in Terminal 4 and is operated by Swissport. Passengers can access the lounge by presenting a Priority Pass membership, a Lounge Club membership, or a one-day pass. The lounge offers comfortable seating, complimentary food and beverages, and free Wi-Fi.
These are just a few of the lounges and waiting areas available at Rafael Núñez International Airport. Passengers who are interested in accessing a lounge should check with their airline or travel agent for more information.

FAQs on Cartagena Airport Terminal Volotea

Where does Volotea operate from at Cartagena Airport?

Volotea operates from Terminal 4 at Rafael Núñez International Airport in Cartagena.

How can I check-in for my Volotea flight to Cartagena?

Passengers can check-in for their Volotea flight in Cartagena by visiting the Volotea check-in counter at Terminal 4 or by using the self-service kiosks located throughout the terminal.

Where is the check-in counter for Volotea in Cartagena?

The check-in counter for Volotea in Cartagena is located in Terminal 4.

How early should I arrive in Cartagena for my Volotea flight?

Passengers should arrive at the airport at least 2 hours before their scheduled departure time for domestic flights and at least 3 hours before their scheduled departure time for international flights.

Does Volotea offer curbside check-in in Cartagena?

Volotea does not offer curbside check-in in Cartagena.

Where is the baggage claim area for Volotea in Cartagena?

The baggage claim area for Volotea in Cartagena is located in Terminal 4.

Does Volotea offer in-flight entertainment in Cartagena?

Volotea does not offer in-flight entertainment on its flights at Cartagena.

How can I learn about flight delays or cancellations for Volotea at Cartagena?

Passengers can learn about flight delays or cancellations for Volotea at Cartagena by checking the Volotea website or contacting the airline directly.

Can I bring my food onboard a Volotea flight at Cartagena?

Passengers are allowed to bring non-alcoholic beverages and small snacks onboard Volotea flights at Cartagena.

Does Volotea offer Wi-Fi on its flights to Cartagena?

Volotea does not offer Wi-Fi on its flights to Cartagena.

What Terminal does Volotea fly out of at Cartagena?

Volotea flies out of Terminal 4 at Rafael Núñez International Airport in Cartagena.

What Terminal is Volotea Arrival at Cartagena?

Volotea Arrival is at Terminal 4 at Rafael Núñez International Airport in Cartagena.

Where do I pick up arriving passengers at Cartagena?

Passengers can be picked up at the arrivals area of Terminal 4 at Rafael Núñez International Airport in Cartagena.

Where does Volotea fly from in Cartagena?

Volotea flies from Rafael Núñez International Airport in Cartagena.

What Volotea Terminal is domestic arrivals at Cartagena?

Domestic arrivals for Volotea are at Terminal 4 at Rafael Núñez International Airport in Cartagena.

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