Sun Country, a leading airline in the United States, has established a strong presence at the Lisbon Airport, providing travelers with a convenient and efficient terminal experience. The Sun Country Lisbon Terminal is a dedicated facility that caters to the airline’s passengers, offering a range of services and amenities to ensure a smooth and enjoyable journey.
The Sun Country Lisbon Terminal, located within the Lisbon Airport complex, is designed to provide a seamless travel experience for passengers. From the moment you arrive at the terminal, you’ll be greeted by a team of friendly and knowledgeable staff who are dedicated to assisting you throughout your journey.
What is the Sun Country Lisbon Terminal Address?
Sun Country Airlines operates flights to and from Lisbon, The Sun Country Lisbon Terminal is located at Lisbon Portela Airport, also known as Lisbon Portela Airport (LIS). The complete airport address is:
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
Passengers traveling with Sun Country Airlines to or from Lisbon would check in and depart from the regular terminal areas at the Lisbon Airport.
How to Contact Sun Country Terminal Lisbon?
To contact the Sun Country Terminal in Lisbon, you should reach out to Sun Country Airlines directly. Here are a few ways to do so:
Airport Name
Lisbon Portela Airport
Lisbon Portela Airport Address
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
When contacting Sun Country, be sure to specify that you have questions or need assistance related to their flights and operations at the Lisbon Airport. The customer service representatives should be able to provide you with the relevant information or direct you to the appropriate department.
Sun Country Lisbon Airport Ticket Office
When traveling with Sun Country Airlines to or from the Lisbon Airport, passengers would need to check in and purchase tickets through the following options:
Online: Customers can book and manage their Sun Country flights directly through the airline’s website (www.suncountry.com).
Airport Check-in Counters: At the Lisbon Airport, Sun Country passengers can check in and make any necessary ticket purchases or changes at the airline’s designated check-in counters within the main terminal areas.
Travel Agencies: Sun Country flights can also be booked through authorized travel agencies, both online and offline, that sell airline tickets.
The Lisbon Airport has a central Ticket Center located within the terminal, where passengers can purchase tickets for various airlines, including Sun Country. However, there is no specific Sun Country-branded ticket office at the airport. If you have any specific questions or need assistance with your Sun Country booking for travel to or from the Lisbon Airport, it’s best to contact the airline’s customer service team directly.
Sun Country Terminal Lisbon Departures
Sun Country Airlines operates flights to and from Lisbon, but they utilize the general terminal facilities at the airport, rather than having a separate, branded terminal. When it comes to departures from the Lisbon Airport with Sun Country, the process would be as follows:
Check-in: Sun Country passengers would check in at the airline’s designated check-in counters within the main terminal areas of the Lisbon Airport.
Security Screening: After checking in, passengers would proceed to the security screening checkpoints, which are shared by all airlines operating at the Lisbon Airport.
Boarding: Sun Country passengers would board their flights from the designated gate assigned to their specific flight, which would be located within the main terminal complex.
It’s important to note that Lisbon Airport has multiple terminals and piers, so the exact location of the Sun Country departure gates may vary depending on the flight. Passengers should refer to their boarding pass or airport signage to locate the correct gate for their Sun Country flight.
Sun Country Lisbon Terminal Arrivals
Similar to the departure process, Sun Country Airlines flights will arrive at the general terminal facilities used by all airlines operating at the Lisbon Airport. Here’s what the Sun Country arrivals process would typically look like at the Lisbon Airport:
Arrival at the Airport: Sun Country flights will land at one of the airport’s runway complexes and taxi to the designated arrival gate.
Disembarkation: Passengers will disembark the aircraft and proceed to the airport’s arrival halls.
Passport Control: Depending on their country of origin, passengers will need to go through passport control and immigration procedures in the arrival terminal.
Baggage Claim: After clearing immigration, passengers will proceed to the baggage claim area to collect their checked luggage from the designated baggage carousels.
The specific location of the Sun Country arrival gates, baggage claim areas, and ground transportation access points may vary within the Lisbon Airport complex. Passengers should follow the airport signage and announcements to navigate the arrival process smoothly.
Queries Handled by Sun Country Lisbon Terminal
The Sun Country Lisbon Terminal, located within Lisbon Portela Airport, primarily handles queries related to Sun Country Airlines’ flights, services, and policies. Here are some examples of queries that the Sun Country Lisbon Terminal can assist with:
Flight information: You can inquire about flight schedules, delays, cancellations, or any other flight-related information.
Check-in: If you have questions about the check-in process, baggage drop-off, or online check-in, the terminal staff can assist.
Baggage: For queries related to baggage allowances, lost or damaged luggage, or special baggage handling, the terminal staff can offer guidance.
Flight changes or cancellations: If you need to make changes to your booking, request a refund, or have questions about the airline’s change or cancellation policies, the terminal staff can provide information and assistance.
In-flight services: You can inquire about in-flight amenities, such as meals, entertainment, or Wi-Fi access.
Frequent flyer program: If you have questions about Sun Country’s loyalty program, Ufly, or need assistance with your account, the terminal staff can provide information and help.
Sun Country staff and services are integrated within the airport’s general facilities to cater to the needs of their passengers. Travelers can expect to receive the same level of customer service and support from Sun Country at the Lisbon Airport as they would at any other destination served by the airline.
Facilities and Services Available at Sun Country Lisbon Terminal
Sun Country Lisbon Terminal, located within Lisbon Portela Airport, offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Here are some of the facilities and services available at the Sun Country Lisbon Terminal:
Check-in counters: Dedicated check-in counters for Sun Country Airlines passengers to drop off baggage and receive boarding passes.
Baggage services: Facilities for handling checked baggage, as well as services for lost, damaged, or delayed baggage.
Security checkpoints: Security screening areas to ensure the safety of passengers and their belongings.
Customs and immigration: For international flights, designated areas for customs and immigration procedures.
Waiting areas: Comfortable seating areas for passengers to relax before their flights.
Duty-free shopping: A variety of shops offering duty-free goods, including perfumes, cosmetics, tobacco, and alcohol.
Food and beverage: Restaurants, cafes, and snack bars offer a range of dining options for passengers.
Wi-Fi: Free wireless internet access throughout the terminal.
Information desks: Staffed information desks to assist passengers with any queries or concerns.
ATMs and currency exchange: Machines for withdrawing cash and currency exchange services for international travelers.
These facilities and services are designed to enhance the travel experience for Sun Country Airlines passengers at Lisbon Portela Airport.
Why Must You Choose Sun Country Lisbon Terminal?
Choosing Sun Country Lisbon Terminal at Lisbon Portela Airport for your travel needs offers several benefits, which may include:
Convenient location: Lisbon Portela Airport is located close to the city center, making it easily accessible for both local and international travelers.
Efficient check-in and boarding: Sun Country Airlines strives to provide a smooth and hassle-free check-in and boarding experience for its passengers, ensuring you can start your journey with ease.
Wide range of facilities and services: The Sun Country Lisbon Terminal offers a variety of facilities and services to cater to the needs of all passengers, including dining options, shopping, and accessibility services.
Professional and friendly staff: Sun Country Airlines is known for its customer service, and you can expect the same level of professionalism and friendliness from the staff at the Lisbon Terminal.
Competitive pricing: Sun Country Airlines offers competitive pricing for its flights, making it an affordable option for travelers looking for value for money.
Reliable service: Sun Country Airlines has a reputation for providing reliable and punctual service, minimizing the risk of delays or cancellations.
Frequent flyer program: Sun Country Airlines offers a frequent flyer program, Ufly, which allows passengers to earn rewards and enjoy exclusive benefits.
The choice of which terminal to use depends on your individual travel needs and preferences. However, choosing Sun Country Lisbon Terminal can provide you with a comfortable and convenient travel experience, backed by professional and friendly service.
Tips for First-Time Flyers with Sun Country Lisbon Airport
If you’re a first-time flyer with Sun Country Airlines at Lisbon Portela Airport, here are some useful tips to help you prepare for your journey:
Arrive early: Aim to arrive at the airport at least 2-3 hours before your scheduled departure time to allow for check-in, security screening, and any unexpected delays.
Check flight status: Before leaving for the airport, check the status of your flight on the Sun Country Airlines website or app to ensure it is on schedule.
Pack smart: Make sure to pack all your essential items, including travel documents, medication, and valuables, in your carry-on luggage. Check the baggage allowance for your flight and ensure your checked luggage meets the weight and size restrictions.
Check-in online: If possible, check in online to save time at the airport. You can check in up to 24 hours before your scheduled departure time on the Sun Country Airlines website or app.
Familiarize yourself with security procedures: Review the security procedures at Lisbon Portela Airport to ensure you’re prepared for the screening process. This includes removing any metal objects, liquids, and electronics from your carry-on luggage.
Follow airport signs: Once you arrive at the airport, follow the signs for Sun Country Airlines check-in and security screening.
Use airport facilities: Take advantage of the facilities and services available at Sun Country Lisbon Terminal, such as duty-free shopping, dining options, and lounges.
Stay informed: Keep an eye on flight information screens in the terminal to stay up-to-date on any flight changes or delays.
Ask for help: If you need assistance or have any questions, don’t hesitate to ask the Sun Country Airlines staff or airport personnel for help.
By following these tips, you can ensure a smooth and stress-free travel experience with Sun Country Airlines at Lisbon Portela Airport.
Parking and Transportation at Lisbon Airport
Lisbon Portela Airport offers several parking and transportation options for passengers, including:
Parking: Lisbon Portela Airport has several parking options available, including short-term, long-term, and premium parking. Short-term parking is ideal for stays of up to a few hours, while long-term parking is perfect for longer trips. Premium parking offers additional benefits, such as covered parking and valet services.
Public transportation: Lisbon Portela Airport is well-connected to the city’s public transportation network. You can reach the airport via bus, train, or taxi. The airport is served by several bus lines, including the X7 and X71, which connect to the city center. The Lisbon Portela Airport train station is located directly under Terminal 2 and offers connections to Lisbon and other destinations.
Taxis: Taxis are readily available outside the terminal buildings at Lisbon Portela Airport. The journey to the city center takes approximately 30-45 minutes, depending on traffic.
Car rentals: Several car rental companies operate at Lisbon Portela Airport, including Avis, Europcar, Hertz, and Sixt. You can book a rental car in advance or on arrival at the airport.
Shuttle services: Several companies offer shuttle services to and from Lisbon Portela Airport, providing a convenient and affordable way to travel to your destination.
When planning your trip to Lisbon Portela Airport, it’s important to consider your transportation needs and preferences. Whether you choose to drive, take public transportation, or hire a taxi or rental car, Lisbon Portela Airport offers a range of options to suit your needs.
Sun Country Lisbon Terminal Nearby Hotels and Accommodation
The airport serves as the main international airport for the city of Lisbon, Portugal, and all airlines, including Sun Country, utilize the general terminal facilities. There are a numLIS of hotels and accommodation options located near the Lisbon Airport that may be convenient for Sun Country passengers. Here are some of the nearby hotels and accommodation choices:
Airport Hotels: Directly within the Lisbon Airport complex, there are several on-site hotels, such as the SteigenLISger Airport Hotel and the Holiday Inn Express Lisbon Airport.
Hotels in Schönefeld: The town of Schönefeld, which is adjacent to the Lisbon Airport, has a variety of hotel options, including the Hampton by Hilton Lisbon City-East Side and the Hotel Garni Schönefeld.
Hotels in Dahme-Spreewald: The Dahme-Spreewald district, which includes the area around the Lisbon Airport, offers additional hotel choices, such as the Mercure Hotel Lisbon Treptow and the Hotel Residenz Dahlem.
Hotels in Lisbon City Center: For those who prefer to stay in the heart of Lisbon, there are numerous hotel options in the city center, which is approximately a 30-45 minute journey from the Lisbon Airport by public transportation.
It’s important to note that while these hotels are located near the Lisbon Airport, they do not have any direct affiliation with Sun Country Airlines. Passengers should research and book their accommodations based on their preferences, budget, and proximity to the airport or their intended destinations in Lisbon. When planning your trip, be sure to consider factors like transportation options, shuttle services, and the overall convenience of the hotel location of the Lisbon Airport and your travel itinerary.
Special Assistance and Accessibility at Lisbon Airport
Lisbon Portela Airport offers a range of special assistance and accessibility services for passengers with disabilities or mobility impairments. Here are some of the services available:
Wheelchair assistance: Passengers who require wheelchair assistance can request this service in advance or on arrival at the airport. Assistance is available from check-in to the aircraft, and from the aircraft to baggage claim.
Escort assistance: Passengers who require escort assistance can request this service in advance or on arrival at the airport. Assistance is available from check-in to the aircraft, and from the aircraft to baggage claim.
Special assistance areas: Lisbon Portela Airport has designated special assistance areas where passengers with disabilities or mobility impairments can wait for assistance. These areas are equipped with comfortable seating and amenities such as water fountains and restrooms.
Accessible parking: Lisbon Portela Airport has designated accessible parking spaces available for passengers with disabilities. These spaces are located close to the terminal buildings and are clearly marked.
Accessible restrooms: Lisbon Portela Airport has accessible restrooms located throughout the terminal buildings. These restrooms are equipped with grab bars, lowered sinks and mirrors, and wider stalls.
Assistance dogs: Passengers traveling with assistance dogs are welcome at Lisbon Portela Airport. Assistance dogs are allowed in all areas of the airport, and there are designated relief areas for dogs located outside the terminal buildings.
When traveling with a disability or mobility impairment, it’s important to inform your airline and the airport in advance of any special assistance requirements. This will ensure that the necessary arrangements are made to provide you with a comfortable and stress-free travel experience.
Sun Country Lounges and Waiting Areas at Lisbon
Here’s an overview of the lounges and waiting areas available at the Lisbon Airport that Sun Country passengers may be able to access:
Airport Lounges: The Lisbon Airport has several airport lounges operated by third-party providers, such as Plaza Premium Lounge and Lufthansa Lounges. These lounges may be accessible to Sun Country passengers, either through memLISship programs, airline partnerships, or by paying a fee.
Airline-Specific Lounges: Some airlines with a strong presence at the Lisbon Airport, such as Lufthansa, may have their own branded lounges that could be available to Sun Country passengers, depending on their ticket class or loyalty program status.
Waiting Areas: Throughout the Lisbon Airport terminal, there are various seating areas and waiting zones that are open to all passengers, regardless of the airline they are traveling with.
Special Assistance Waiting Areas: The airport has dedicated waiting areas for passengers requiring special assistance, such as those with reduced mobility or other accessibility needs.
It’s important to note that the availability and accessibility of lounges and waiting areas for Sun Country passengers at the Lisbon Airport may vary and are subject to change. Passengers should check with Sun Country or the Lisbon Airport directly for the most up-to-date information on their options and eligibility requirements. Sun Country may provide information about any special arrangements or partnerships they have about lounge access for their passengers at the Lisbon Airport. Checking the airline’s website or contacting their customer service team can help ensure a smooth and comfortable travel experience.
FAQs on Lisbon Airport Sun Country Terminal
Here are the answers to the given FAQs for Sun Country at Lisbon Airport:
Where does Sun Country operate from at Lisbon Airport?
Sun Country operates from Lisbon Portela Airport (LIS).
How can I check in for my Sun Country flight at Lisbon Airport?
You can check in for your Sun Country flight online via the airline’s website or at the airport. At Lisbon Airport, you can use the self-service kiosks or visit the check-in counters in the terminal.
Where is the check-in counter for Sun Country at Lisbon Airport?
The check-in counters for Sun Country are located in the main terminal of Lisbon Portela Airport (LIS). Look for the airline’s logo or refer to the airport’s flight information displays.
How early should I arrive at Lisbon Airport for my Sun Country flight?
It is recommended to arrive at least 2 to 3 hours before your flight’s scheduled departure time to allow for check-in, security screening, and any other pre-flight procedures.
Does Sun Country offer curbside check-in at Lisbon Airport?
No, Sun Country does not offer curbside check-in at Lisbon Airport. Passengers must check in either online or at the airport counters.
Where is the baggage claim area for Sun Country at Lisbon Airport?
The baggage claim area for Sun Country flights is located in the arrivals section of the terminal at Lisbon Portela Airport. Follow the signs for “Baggage Claim” after you disembark.
Does Sun Country offer in-flight entertainment at Lisbon Airport?
Sun Country offers in-flight entertainment on select flights. It is recommended to check the specific flight details on the Sun Country website or app before departure.
How can I find out about flight delays or cancellations for Sun Country at Lisbon Airport?
You can check for flight delays or cancellations on the Sun Country website, through the airline’s app, or by monitoring the flight information screens at Lisbon Airport.
Can I bring my food onboard a Sun Country flight at Lisbon Airport?
Yes, you are allowed to bring your food onboard a Sun Country flight, as long as it complies with security regulations and airline policies.
Does Sun Country offer Wi-Fi on its flights at Lisbon Airport?
Wi-Fi is available on select Sun Country flights. It is best to check the availability of Wi-Fi for your specific flight on the Sun Country website or app.
What Terminal does Sun Country fly out of at Lisbon Airport?
Sun Country flights typically depart from Terminal 2 at Lisbon Portela Airport (LIS). However, it’s always a good idea to verify the terminal on your ticket or the airport’s website.
What Terminal is Sun Country Arrival at Lisbon Airport?
Sun Country arrivals usually land at Terminal 2 at Lisbon Portela Airport (LIS). Check the airport’s arrival boards for the most up-to-date information.
Where do I pick up arriving passengers at Lisbon Airport?
Arriving passengers can be picked up from the designated pickup area outside the arrivals section of Terminal 2 at Lisbon Portela Airport.
Where does Sun Country fly from in Lisbon Airport?
Sun Country operates from Terminal 2 at Lisbon Portela Airport (LIS). Always verify this information closer to your departure date.
What Sun Country Terminal is domestic arrivals at Lisbon Airport?
Since Lisbon Portela Airport is primarily an international airport, domestic arrivals for Sun Country, if applicable, would also be handled at Terminal 2.
These answers should provide clear guidance to passengers flying with Sun Country at Lisbon Airport.
