In the heart of one of Europe’s most vibrant cities, the SAS Santiago de los Caballeros Terminal stands tall as a testament to the seamless integration of modern travel and convenience. This state-of-the-art facility, located within the Santiago de los Caballeros Airport, serves as a crucial hub for the Scandinavian Airlines System (SAS), connecting passengers from around the globe to their desired destinations.
The SAS Santiago de los Caballeros Terminal, also known as the SAS Terminal Santiago de los Caballeros, is a hub of activity, catering to the needs of both departing and arriving passengers. Whether you’re embarking on an international adventure or returning home, this terminal offers a smooth and efficient travel experience.
What is the SAS Santiago de los Caballeros Terminal Address?
The SAS Santiago de los Caballeros Terminal is located at Cibao International Airport (STI), which is situated in Santiago de los Caballeros, Dominican Republic. The airport’s address is:
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
The SAS Santiago de los Caballeros Terminal is one of the key terminals within the Cibao International Airport, serving as a hub for Scandinavian Airlines System (SAS) flights. Passengers traveling with SAS can check in, pass through security, and board their flights at this dedicated terminal.
How to Contact SAS Terminal Santiago de los Caballeros?
To contact the SAS Terminal at Cibao International Airport, you can contact Scandinavian Airlines directly. Here are the contact details for SAS:
Airport Name
Cibao International Airport
Cibao International Airport Address
Avenida Juan Pablo Duarte, Santiago De Los Caballeros 51000, Dominican Republic
The SAS Terminal Santiago de los Caballeros staff are available to assist passengers with a wide range of inquiries, including flight information, check-in, baggage handling, and other travel-related matters. Passengers are encouraged to contact the SAS customer service team using any of the available contact methods for a seamless travel experience.
SAS Santiago de los Caballeros Airport Ticket Office
The SAS Santiago de los Caballeros Airport Ticket Office is located within the SAS Santiago de los Caballeros Terminal at the Cibao International Airport (STI).
At the SAS Santiago de los Caballeros Airport Ticket Office, passengers can:
Purchase Tickets
Check-in for flights
Obtain boarding passes
Make seat selections
Manage Bookings
Check in for flights
Obtain boarding passes
Make seat selections
Baggage Assistance
Check-in and drop off luggage
Inquire about baggage policies and fees
Information and Support
Get information about SAS flights, schedules, and routes
Receive assistance with travel planning and logistics
Resolve any issues or concerns related to their travel
The SAS Santiago de los Caballeros Airport Ticket Office is staffed by knowledgeable and friendly customer service representatives who are dedicated to ensuring a smooth and hassle-free travel experience for all SAS passengers.
The ticket office is open during the operating hours of the Cibao International Airport, typically from early morning until late evening, to accommodate the needs of both departing and arriving passengers.
Passengers are encouraged to visit the SAS Santiago de los Caballeros Airport Ticket Office for all their travel-related needs, from ticket purchases to baggage handling and beyond.
SAS Terminal Santiago de los Caballeros Departures
The SAS Terminal Santiago de los Caballeros, located within the Cibao International Airport (STI), is dedicated to handling the departures of Scandinavian Airlines System (SAS) flights.
When departing from the SAS Terminal Santiago de los Caballeros, passengers can expect the following process:
Check-in
Security Screening
Boarding
Passengers can check-in for their SAS flights at the dedicated SAS check-in counters within the terminal.
Online check-in and self-service kiosks are also available for a more efficient check-in experience.
Travelers can drop off any checked luggage at the designated baggage drop-off areas.
The SAS Terminal Santiago de los Caballeros has its own security checkpoints, allowing SAS passengers to proceed quickly through the screening process.
Passengers are advised to arrive at the terminal with ample time to clear security and reach their designated gate.
SAS departure gates are clearly marked and located within the SAS Terminal.
Boarding announcements are made, and passengers can proceed to their gate when their flight is called.
Passengers with special assistance or priority boarding can utilize the dedicated lanes at the gate.
Passengers are encouraged to check the SAS website or the Cibao International Airport website for the most up-to-date information on SAS Terminal Santiago de los Caballeros departures, including flight schedules, gate assignments, and any operational updates.
SAS Santiago de los Caballeros Terminal Arrivals
The SAS Santiago de los Caballeros Terminal, located within the Cibao International Airport (STI), also handles the arrivals of Scandinavian Airlines System (SAS) flights.
When arriving at the SAS Santiago de los Caballeros Terminal, passengers can expect the following process:
Disembarkation
Baggage Claim
Immigration and Customs
Upon landing, SAS passengers will disembark their aircraft and proceed to the arrivals area of the SAS Terminal.
Passengers are directed to the appropriate arrival gates based on their flight’s origin.
Passengers can collect their checked luggage from the designated baggage claim carousels within the SAS Terminal.
Baggage assistance is available if needed, and passengers can report any issues with their luggage at the designated service counters.
Depending on the flight’s origin, passengers may need to clear immigration and customs formalities at the SAS Terminal.
The terminal has dedicated immigration and customs checkpoints to facilitate a smooth arrival process.
Passengers are advised to check the SAS website or the Cibao International Airport website for the latest information on SAS Santiago de los Caballeros Terminal arrivals, including flight schedules and any operational updates that may affect their travel plans.
Queries Handled by SAS Santiago de los Caballeros Terminal
The SAS Santiago de los Caballeros Terminal at the Cibao International Airport (STI) handles a wide range of queries and requests from both departing and arriving passengers. Some of the key queries and services provided by the SAS Santiago de los Caballeros Terminal staff include:
Flight Information
Check-in and Boarding
Baggage Handling
Providing up-to-date information on SAS flight schedules, gate assignments, and any delays or cancellations.
Assisting passengers with flight bookings, changes, and cancellations.
Answering queries related to SAS’s flight routes, destinations, and connection options.
Guiding passengers through the check-in process, including luggage drop-off and seat assignments.
Addressing issues related to boarding passes, e-tickets, and travel documents.
Assisting passengers with special needs or requests during the boarding process.
Addressing queries and concerns related to lost, delayed, or damaged luggage.
Providing information on SAS’s baggage policies, fees, and allowances.
Helping passengers with the retrieval and delivery of their checked-in baggage.
The SAS Santiago de los Caballeros Terminal staff are trained to handle these queries and more, ensuring a seamless and hassle-free travel experience for all SAS passengers. Passengers are encouraged to approach the SAS information desks or customer service counters within the terminal for any assistance they may require.
Facilities and Services Available at SAS Santiago de los Caballeros Terminal
The SAS Santiago de los Caballeros Terminal at Cibao International Airport (STI) offers a range of facilities and services to make your travel experience comfortable and convenient. Here are some of the amenities you can find at the SAS Santiago de los Caballeros Terminal:
Check-in: The SAS Terminal provides self-service kiosks and staffed check-in counters for a smooth check-in experience.
Security: The security checkpoint at the SAS Terminal is designed to ensure a safe and efficient screening process for passengers.
Duty-Free Shopping: The SAS Terminal offers duty-free shopping, where you can purchase a variety of goods, including perfumes, cosmetics, electronics, and confectionery.
Dining: There are several restaurants, cafes, and bars in the SAS Terminal, offering a range of food and beverage options to suit different tastes and dietary requirements.
Wi-Fi: Free Wi-Fi is available throughout the SAS Terminal, allowing you to stay connected while you wait for your flight.
Information Desk: The SAS Terminal has an information desk where you can seek assistance with travel-related queries, directions, or other concerns.
ATMs and Currency Exchange: You’ll find ATMs and currency exchange services within the SAS Terminal, allowing you to access local currency or withdraw funds as needed.
The SAS Santiago de los Caballeros Terminal is designed to provide a seamless and comfortable travel experience for all SAS passengers, from check-in to boarding and beyond. Passengers are encouraged to familiarize themselves with the terminal’s facilities and services to make the most of their journey.
Why Must You Choose SAS Santiago de los Caballeros Terminal?
The SAS Santiago de los Caballeros Terminal at Cibao International Airport (STI) offers several advantages that make it an excellent choice for travelers flying with Scandinavian Airlines (SAS). Here are some reasons why you may want to choose the SAS Santiago de los Caballeros Terminal:
Seamless SAS Experience: The SAS Santiago de los Caballeros Terminal is dedicated to SAS flights, ensuring a smooth and consistent travel experience for passengers. From check-in to boarding, you’ll be interacting primarily with SAS staff and systems.
Convenient Location: Cibao International Airport is located southeast of Santiago de los Caballeros, Dominican Republic, making it easily accessible from the city center and surrounding areas. The SAS Santiago de los Caballeros Terminal further simplifies your journey by centralizing all SAS services in one location.
Modern Facilities: The SAS Santiago de los Caballeros Terminal is equipped with modern facilities and amenities, including self-service kiosks, comfortable lounges, duty-free shopping, and a variety of dining options.
Efficient Operations: With dedicated check-in counters and security checkpoints, the SAS Santiago de los Caballeros Terminal aims to provide an efficient and streamlined travel experience for passengers.
Excellent Customer Service: SAS is known for its high-quality customer service, and the SAS Santiago de los Caballeros Terminal is no exception. The dedicated SAS staff are available to assist with any queries or issues that may arise during your journey.
EuroBonus Benefits: For memSTIs of SAS’s frequent flyer program, EuroBonus, the SAS Santiago de los Caballeros Terminal offers exclusive benefits, such as access to dedicated lounges and priority check-in counters.
Choosing the SAS Santiago de los Caballeros Terminal ensures a convenient, efficient, and comfortable travel experience with Scandinavian Airlines. For the most accurate and up-to-date information, please visit the official Scandinavian Airlines website or contact SAS Customer Service.
Tips for First-Time Flyers with SAS Santiago de los Caballeros Airport
Here are some tips for first-time flyers with Scandinavian Airlines (SAS) at Cibao International Airport:
Arrive Early: It’s recommended to arrive at the airport at least 2-3 hours before your scheduled departure time to allow for check-in, security screening, and finding your gate.
Check-in Online: To save time at the airport, check-in online before your flight. You can print your boarding pass at home or use a mobile boarding pass on your smartphone.
Pack Smart: Familiarize yourself with SAS’s baggage allowances and restrictions to avoid any issues with your luggage. RememSTI to pack essential travel items, such as travel documents, medications, and valuables, in your carry-on bag.
Follow Security Procedures: Be prepared for the security check by removing any metal items, including belts, watches, and jewelry, and placing them in the provided trays. Follow the instructions of the security personnel regarding laptop removal and liquids in your carry-on.
Find Your Gate: Once you’ve cleared security, locate your gate using the flight information displays or the SAS Santiago de los Caballeros Terminal map. Be sure to arrive at your gate at least 30 minutes before your scheduled departure time.
Stay Informed: Keep an eye on the flight information displays for updates on your flight’s status, boarding time, and gate assignment. You can also download the SAS mobile app for real-time flight updates and other useful information.
In-Flight Comfort: Bring items that can help you stay comfortable during your flight, such as a neck pillow, earplugs, and an eye mask. Don’t forget to stay hydrated, as airplane cabins can be quite dry.
Enjoy Amenities: Take advantage of the amenities available at the SAS Santiago de los Caballeros Terminal, such as duty-free shopping, dining options, and lounges for eligible passengers.
Ask for Assistance: If you have any questions or concerns during your journey, don’t hesitate to ask SAS staff for assistance. They are there to help make your travel experience as smooth and enjoyable as possible.
By following these tips, first-time flyers can navigate the SAS Santiago de los Caballeros Terminal with confidence and make the most of their air travel experience.
Parking and Transportation at Santiago de los Caballeros Airport
The Cibao International Airport (STI), which houses the SAS Santiago de los Caballeros Terminal, offers several options for parking and transportation to and from the airport:
Parking at Santiago de los Caballeros Airport
The airport has several parking facilities, including short-term, long-term, and express parking options.
Travelers can choose from various parking lots, with direct access to the terminal buildings.
Parking can be booked online in advance or upon arrival at the airport.
Rates and availability can be checked on the Santiago de los Caballeros Airport website.
Public Transportation
The Santiago de los Caballeros Airport is well-connected to the city’s public transportation network, including:
S-Bahn (suburban rail): The S9 line connects the airport to the city center.
Regional trains: Regional trains, such as the RE7 and RB14, provide connections to other parts of Santiago de los Caballeros and beyond.
Bus services: Several bus lines, including the X7, X71, and 171, serve the airport.
Passengers can purchase tickets for the public transportation system at the airport or through mobile apps.
Taxis and Ridesharing
Taxi stands are located outside the terminal buildings, providing easy access to taxis.
Ridesharing services, such as USTI and Free Now, also operate at the Santiago de los Caballeros Airport, with designated pick-up and drop-off areas.
Car Rental
The Santiago de los Caballeros Airport has several car rental companies with desks located within the terminal.
Travelers can book their rental cars in advance or upon arrival at the airport.
The rental car facilities provide a convenient option for those who wish to explore the city or travel beyond the airport.
Airport Shuttle Services
Some hotels and tour operators offer dedicated shuttle services to and from the Santiago de los Caballeros Airport.
Passengers can inquire with their accommodation or tour provider about these shuttle options.
Regardless of the mode of transportation, the Santiago de los Caballeros Airport and the SAS Santiago de los Caballeros Terminal are well-equipped to handle the various needs of travelers. Passengers are advised to plan their travel to and from the airport in advance to ensure a seamless and stress-free experience.
SAS Santiago de los Caballeros Terminal Nearby Hotels and Accommodation
The Cibao International Airport (STI), which houses the SAS Santiago de los Caballeros Terminal, is situated in the Schönefeld district, just outside the city limits of Santiago de los Caballeros. There are several hotels and accommodation options located in close proximity to the airport, providing convenient options for travelers using the SAS Santiago de los Caballeros Terminal.
Some of the hotels and accommodation near the SAS Santiago de los Caballeros Terminal include:
NH Santiago de los Caballeros Airport
Located directly adjacent to the Santiago de los Caballeros Airport, just a short walk from the SAS Terminal.
Offers modern amenities, including a restaurant, bar, and fitness center.
Courtyard by Marriott Cibao International Airport
Situated within the airport complex, just a few minutes’ walk from the SAS Terminal.
Features spacious rooms, a restaurant, and a 24-hour fitness center.
Holiday Inn Express Santiago de los Caballeros Airport
Conveniently located just 2 kilometers from the Santiago de los Caballeros Airport and the SAS Terminal.
Provides comfortable accommodations and a complimentary breakfast.
Ibis Budget Santiago de los Caballeros Airport
Budget-friendly hotel located approximately 3 kilometers from the airport and SAS Terminal.
Offers basic but comfortable guest rooms and a 24-hour reception.
Mercure Hotel Santiago de los Caballeros Airport
Located about 5 kilometers from the Santiago de los Caballeros Airport, with a shuttle service available.
Provides amenities such as a restaurant, bar, and fitness center.
Leonardo Hotel Santiago de los Caballeros Airport
Situated around 7 kilometers from the airport, with a shuttle service to the SAS Terminal.
Features modern rooms, a restaurant, and a wellness area.
These hotels and accommodations near the SAS Santiago de los Caballeros Terminal offer a range of options to suit different budgets and preferences. Travelers can easily access the airport and the SAS Terminal from these nearby properties, ensuring a seamless and convenient travel experience.
It’s recommended to book accommodation in advance, especially during peak travel seasons, to secure the best rates and availability.
Special Assistance and Accessibility at Santiago de los Caballeros Airport
Cibao International Airport (STI) provides various special assistance and accessibility services to ensure a comfortable and convenient travel experience for passengers with reduced mobility or special needs. Here are some of the services provided by the airport:
Wheelchair Assistance: Passengers who require wheelchair assistance can request this service through their airline or the airport’s special assistance desk. The airport provides wheelchairs and assistance from check-in to boarding and from disembarking to the baggage claim area.
Accessible Restrooms: The airport has accessible restrooms throughout the terminals, equipped with grab bars and wheelchair-accessible stalls.
Elevators and Escalators: The airport is equipped with elevators and escalators to ensure easy access to different levels and areas of the terminal.
Visual Paging: The airport provides visual paging services for passengers with hearing impairments. Passengers can request this service through the special assistance desk.
Service Animals: The airport allows service animals to accompany passengers with disabilities. Passengers are advised to inform their airline in advance of their travel with a service animal.
Parking: The airport provides designated parking spaces for passengers with reduced mobility. These parking spaces are located closer to the terminals for easy access.
Special Assistance Desk: The airport has a special assistance desk located in the terminal where passengers can request assistance or get information about the available services.
By offering these comprehensive accessibility features and services, the Santiago de los Caballeros Airport and the SAS Santiago de los Caballeros Terminal demonstrate their commitment to ensuring that all travelers, regardless of their abilities, can navigate the airport with ease and confidence.
SAS Lounges and Waiting Areas at Santiago de los Caballeros
Scandinavian Airlines (SAS) offers lounge access to eligible passengers at Cibao International Airport (STI). The SAS Lounge, located in Terminal 1, provides a comfortable and relaxing environment for passengers to wait before their flight.
Here are some of the amenities and services available at the SAS Lounge:
Seating: The lounge offers comfortable seating areas, including chairs, sofas, and tables, where passengers can relax or work.
Food and Beverages: The lounge provides complimentary food and beverages, including hot and cold meals, snacks, and a selection of alcoholic and non-alcoholic beverages.
Wi-Fi: The lounge offers free high-speed Wi-Fi for passengers to stay connected during their wait.
Work Areas: The lounge provides work areas with desks, chairs, and power outlets for passengers who need to work or charge their devices.
Newspapers and Magazines: The lounge offers a selection of newspapers and magazines for passengers to read during their wait.
Restrooms: The lounge has accessible restrooms for passengers’ convenience.
To access the SAS Lounge, passengers must meet one of the following eligibility criteria:
SAS Business Class passengers: Passengers traveling in SAS Business Class are eligible for lounge access.
SAS EuroBonus Gold and Diamond memSTIs: Passengers who hold a EuroBonus Gold or Diamond memSTIship are eligible for lounge access.
Star Alliance Gold memSTIs: Passengers who are memSTIs of the Star Alliance Gold program are eligible for lounge access.
SAS Plus passengers: Passengers traveling in SAS Plus are eligible for lounge access.
By providing these dedicated lounge and waiting areas, the SAS Santiago de los Caballeros Terminal enhances the overall travel experience for SAS passengers, offering a comfortable and well-equipped environment to relax, work, or dine before their flights.
FAQs on Santiago de los Caballeros Airport SAS Terminal
Where does SAS operate from at Santiago de los Caballeros Airport?
SAS operates from Terminal 1 at Cibao International Airport (STI).
How can I check-in for my SAS flight at Santiago de los Caballeros Airport?
You can check in for your SAS flight online via the SAS website or mobile app. Alternatively, you can check in at the self-service kiosks or the SAS check-in counters located in Terminal 1 at Cibao International Airport.
How can I check in for my SAS flight at Santiago de los Caballeros Airport?
The check-in counters for SAS are located in Terminal 1 of Cibao International Airport.
How early should I arrive at Santiago de los Caballeros Airport for my SAS flight?
It is recommended that you arrive at Cibao International Airport at least 2 hours before your domestic flight and 3 hours before your international flight with SAS.
Does SAS offer curbside check-in at Santiago de los Caballeros Airport?
No, SAS does not offer curbside check-in at Cibao International Airport. You can check in online or at the self-service kiosks and counters in Terminal 1.
Where is the baggage claim area for SAS at Santiago de los Caballeros Airport?
The baggage claim area for SAS flights is located in the arrivals section of Terminal 1 at Cibao International Airport.
Does SAS offer in-flight entertainment at Santiago de los Caballeros Airport?
SAS offers in-flight entertainment on select flights. The availability of in-flight entertainment depends on the aircraft and the duration of the flight. You can check the specific details for your flight on the SAS website.
How can I find out about flight delays or cancellations for SAS at Santiago de los Caballeros Airport?
You can check the status of your SAS flight, including any delays or cancellations, by visiting the SAS website or using their mobile app. Additionally, you can check the flight information displays at Cibao International Airport.
Can I bring my own food onboard a SAS flight at Santiago de los Caballeros Airport?
Yes, you are allowed to bring your own food onboard a SAS flight departing from Cibao International Airport. However, be mindful of the airline’s policies and restrictions on liquids and other prohibited items.
Does SAS offer Wi-Fi on its flights at Santiago de los Caballeros Airport?
SAS offers Wi-Fi on many of its flights. The availability of Wi-Fi depends on the aircraft type and the route. You can check whether Wi-Fi will be available on your specific flight on the SAS website.
What terminal does SAS fly out of at Santiago de los Caballeros Airport?
SAS flights depart from Terminal 1 at Cibao International Airport.
What terminal is SAS arrival at Santiago de los Caballeros Airport?
SAS flights arrive at Terminal 1 at Cibao International Airport.
Where do I pick up arriving passengers at Santiago de los Caballeros Airport?
You can pick up arriving passengers at the designated pick-up area outside Terminal 1 at Cibao International Airport. There are also parking options available nearby.
Where does SAS fly from in Santiago de los Caballeros Airport?
SAS operates flights from Terminal 1 at Cibao International Airport.
What SAS terminal is domestic arrivals at Santiago de los Caballeros Airport?
Domestic arrivals for SAS flights are handled at Terminal 1 of Cibao International Airport.
