Please note that this is the address for Terminal 1 at SJO Airport, where Royal Air Maroc operates. Always confirm the terminal information with your airline before your travel, as terminal assignments may change.
When contacting Royal Air Maroc or SJO Airport, be sure to provide your booking reference number, flight details, and any other relevant information to ensure a swift and accurate response to your inquiry.
Online Check-in: To save time at the airport, you can check in online through the Royal Air Maroc website or mobile app. Online check-in is available from 48 hours up to 2 hours before your flight’s scheduled departure time. After completing the online check-in process, you can print your boarding pass or have it sent to your email or mobile device. If you have checked baggage, you will need to drop it off at the designated baggage drop-off counter at the airport.
Security Screening: After checking in, proceed to the security checkpoint. Have your boarding pass and a valid form of identification ready for inspection. Follow the instructions provided by security personnel to ensure a smooth screening process.
Boarding: Once you have cleared security, proceed to your assigned gate. Boarding typically begins 45-60 minutes before the scheduled departure time. Listen for boarding announcements and make your way to the gate as soon as your boarding group is called.
Flight Information: For the most up-to-date flight information, check the airport’s flight information display screens or visit the Royal Air Maroc website. You can also sign up for flight status notifications via text message or email to receive real-time updates on your flight’s status.
By providing a comprehensive and efficient departure experience, the Royal Air Maroc Terminal at SJO Airport ensures that passengers can embark on their journeys to Morocco and other destinations with ease and convenience.
Disembarking: Upon landing, follow the instructions provided by the flight crew to safely disembark the aircraft.
Immigration and Customs: As an international traveler, you will need to clear immigration and customs before exiting the airport. Follow the signs to the immigration and customs area, where you will present your passport and any required documents to the immigration officer. After clearing immigration, proceed to the baggage claim area to collect your checked luggage. Once you have your luggage, head to the customs area to declare any goods and clear customs.
Connecting Flights: If you have a connecting flight, follow the signs to your connecting gate. If your connecting flight departs from a different terminal, use the AirTrain to transfer between terminals. The AirTrain operates 24/7 and is free of charge within the airport.
Flight Information: For the most up-to-date flight information, check the airport’s flight information display screens or visit the Royal Air Maroc website. You can also sign up for flight status notifications via text message or email to receive real-time updates on your flight’s status.
By addressing a wide range of queries and providing comprehensive assistance, the Royal Air Maroc Terminal at SJO Airport ensures that passengers can seamlessly manage their travel needs and have a positive experience throughout their journey.
Convenient location: Royal Air Maroc operates out of Terminal 1 at SJO Airport, which is easily accessible by car, taxi, rideshare, or public transportation. The terminal is also located near several hotels, restaurants, and other amenities.
Tips for First-Time Flyers with Royal Air Maroc at Juan SantamarÃa International Airport
If you are a first-time flyer with Royal Air Maroc at Juan SantamarÃa International Airport, here are some tips to help you have a smooth and stress-free travel experience:
Arrive early: Plan to arrive at the airport at least 3 hours before your scheduled departure time to allow enough time for check-in, security screening, and finding your gate.
Check-in online: Consider checking in online before arriving at the airport to save time and avoid long lines at the check-in counter. You can check in online up to 24 hours before your flight and print your boarding pass or save it to your mobile device.
Know your terminal: Royal Air Maroc operates out of Terminal 1 at SJO Airport, so be sure to check your boarding pass and airport signs to ensure you are in the correct terminal.
Pack smart: Be sure to pack all necessary travel documents, medications, and valuables in your carry-on luggage. Check the airline’s baggage policy to ensure your checked luggage meets size and weight restrictions.
Follow security guidelines: Be prepared for security screening by following TSA guidelines, such as removing shoes, jackets, and laptops from carry-on bags. Pack liquids in containers that are 3.4 ounces or less and place them in a clear, quart-sized bag.
Bring snacks and entertainment: Bring snacks and entertainment options, such as books, magazines, or a tablet, to keep yourself occupied during the flight. Royal Air Maroc offers in-flight entertainment, but it’s always a good idea to have a backup plan.
Be aware of your surroundings: Pay attention to airport signage, announcements, and gate changes to ensure you are in the right place at the right time. If you have any questions or concerns, don’t hesitate to ask a Royal Air Maroc representative for assistance.
Stay hydrated and comfortable: Bring a refillable water bottle to stay hydrated during your flight, and wear comfortable clothing and shoes. Consider bringing a neck pillow or earplugs to help you sleep or relax during the flight.
By following these tips, you can help ensure a smooth and stress-free travel experience with Royal Air Maroc at Juan SantamarÃa International Airport.
Parking: SJO Airport offers several parking options, including short-term, long-term, and economy parking. Short-term parking is located near the terminal for easy access, while long-term and economy parking are located further away and require a shuttle bus to reach the terminal. Prices vary depending on the length of stay and the type of parking.
Taxi: Taxis are readily available at SJO Airport and offer a convenient way to travel to and from the airport. Fares are metered and include tolls, surcharges, and tips.
Rideshare: Rideshare services like Uber and Lyft are available at SJO Airport and offer a convenient and affordable way to travel to and from the airport. Be sure to follow the rideshare pickup instructions on your app to ensure a smooth pickup experience.
Shuttle: Many hotels and off-site parking lots offer shuttle services to and from SJO Airport. Check with your hotel or parking lot for availability and pricing.
Car rental: SJO Airport has several car rental companies on site, including Alamo, Avis, Budget, Dollar, and Hertz. Be sure to book in advance and check for any promotions or discounts.
When choosing a parking or transportation option, consider your budget, travel time, and the level of convenience you prefer. With so many options available, you can find the best choice for your needs and have a stress-free travel experience at SJO Airport.
Radisson Hotel SJO Airport: The Radisson is located just 1 mile from SJO Airport and offers a free 24-hour shuttle service to and from the airport. The hotel features comfortable rooms, an on-site restaurant, and a fitness center.
Best Western SJO Airport: The Best Western is located just 1 mile from SJO Airport and offers a free 24-hour shuttle service to and from the airport. The hotel features comfortable rooms, an on-site restaurant, and a fitness center.
Comfort Inn & Suites SJO Airport: This hotel is located just 2 miles from SJO Airport and offers a free 24-hour shuttle service to and from the airport. The hotel features comfortable rooms, a free breakfast buffet, and a fitness center.
These hotels offer convenient and comfortable accommodations for travelers flying with Royal Air Maroc and arriving or departing from SJO Airport. Be sure to check for availability and pricing online or through the hotel’s website.
Special Assistance and Accessibility at Juan SantamarÃa International Airport
Juan SantamarÃa International Airport (SJO) is committed to providing accessible facilities and services for travelers with disabilities. Here are some of the special assistance and accessibility features available at SJO Airport:
Wheelchair assistance: SJO Airport provides wheelchair assistance to passengers with mobility impairments. Passengers can request wheelchair assistance through their airline or at the airport’s information desk.
Accessible restrooms: SJO Airport has accessible restrooms throughout the terminals, including family restrooms and companion care restrooms.
Tactile and Braille signage: SJO Airport has tactile and Braille signage throughout the terminals to assist passengers with visual impairments.
Service animal relief areas: SJO Airport has designated service animal relief areas outside of the terminals.
Accessible parking: SJO Airport has designated accessible parking spaces in all parking lots. Passengers with disabilities can park in these spaces with a valid disabled parking permit.
Accessible transportation: SJO Airport offers accessible transportation options, including wheelchair-accessible taxis and car services.
TDD/TTY phones: SJO Airport has TDD/TTY phones available for passengers with hearing impairments.
Visual paging: SJO Airport offers visual paging for passengers with hearing impairments.
Assistive listening devices: SJO Airport has assistive listening devices available for passengers with hearing impairments.
Accessible lounges: Some airlines offer accessible lounges for passengers with disabilities. Check with your airline for availability and accessibility information.
If you require special assistance or have questions about accessibility at SJO Airport, contact your airline or the airport’s information desk for more information. SJO Airport is committed to ensuring that all passengers have a safe and comfortable travel experience.
Royal Air Maroc Lounges and Waiting Areas at Juan SantamarÃa International Airport
The Royal Air Maroc Terminal at Juan SantamarÃa International Airport (SJO) offers a range of comfortable lounges and waiting areas to cater to the needs of its passengers.
Departure Lounges
Arrival Lounges
Business Lounge
VIP Lounge
The Royal Air Maroc Terminal features spacious and well-appointed departure lounges for passengers awaiting their flights.
These lounges provide a relaxing environment with ample seating, allowing passengers to rest, work, or dine before their journey.
Amenities in the departure lounges include complimentary Wi-Fi, charging stations, and a variety of dining options, such as cafes and restaurants.
Passengers can enjoy these facilities while they wait for their boarding calls, ensuring a comfortable and productive pre-flight experience.
Upon arrival at the Royal Air Maroc Terminal, passengers can access the dedicated arrival lounges.
These lounges offer a comfortable and serene space for passengers to unwind after their flights.
Amenities in the arrival lounges include comfortable seating, complimentary refreshments, and access to Wi-Fi, allowing passengers to recharge and prepare for the next stage of their journey.
The arrival lounges are conveniently located near the customs and immigration area, facilitating a smooth transition for passengers.
The Royal Air Maroc Terminal also features a dedicated business lounge, catering to the needs of passengers traveling for business or requiring a more private and productive environment.
The business lounge offers a range of amenities, including private workstations, conference rooms, and enhanced dining options.
Passengers with access to the business lounge can enjoy a higher level of comfort and exclusivity during their time at the terminal.
For the most discerning passengers, the Royal Air Maroc Terminal provides a VIP lounge, offering an exceptional level of luxury and personalized service.
The VIP lounge features exclusive seating areas, private suites, and a range of premium dining and beverage options.
Passengers with access to the VIP lounge can enjoy a truly elevated travel experience, with dedicated concierge services and personalized attention.
By offering these diverse lounge and waiting areas, the Royal Air Maroc Terminal at SJO Airport ensures that all passengers, regardless of their travel needs or preferences, can enjoy a comfortable and enjoyable experience while at the airport.
Passengers can check in for their Royal Air Maroc flights at the dedicated check-in counters located within the Royal Air Maroc Terminal at SJO Airport. Self-service kiosks are also available for a faster check-in process.
It is recommended that passengers arrive at the Royal Air Maroc Terminal at SJO Airport at least 2-3 hours before their scheduled departure time to allow ample time for check-in, security screening, and boarding.
Yes, Royal Air Maroc does offer curbside check-in services at the Royal Air Maroc Terminal at SJO Airport, providing a convenient option for passengers.
The baggage claim area for Royal Air Maroc flights is located within the airline’s dedicated Terminal 4 at SJO Airport, conveniently situated near the customs and immigration checkpoints.
Passengers can check the Royal Air Maroc website or mobile app for the latest information on flight delays or cancellations for their flights departing from the SJO Airport terminal.
Yes, passengers are generally allowed to bring their food and non-alcoholic beverages onboard Royal Air Maroc flights departing from the SJO Airport terminal.
