Jet2.com Rochester Terminal (Greater Rochester International Airport)

As one of the leading low-cost airlines in Europe, Jet2.com has established a strong presence at the Rochester Airport, providing travelers with a convenient and seamless experience when flying to and from the American States capital. The Jet2.com Rochester Terminal, located within the expansive Rochester Airport complex, serves as a dedicated hub for the airline’s operations, offering a range of services and amenities to ensure a smooth and enjoyable journey.
Jet2.com Rochester Terminal - Greater Rochester International Airport
The Jet2.com Rochester Terminal is strategically positioned within the Rochester Airport, making it easily accessible for both departing and arriving passengers. The terminal features modern and well-equipped facilities, including check-in counters, security checkpoints, and spacious departure lounges.

What is the Jet2.com Rochester Terminal Address?

The Jet2.com Terminal Rochester Airport address is:

1200 Brooks Ave, Rochester, NY 14624, American States

Please note that Jet2.com operates from Terminal 1, but it’s always a good idea to double-check your ticket or contact Jet2.com directly to confirm your departure terminal, as this can sometimes change.

How to Contact Jet2.com Terminal Rochester?

If you need to contact the Jet2.com Rochester Terminal, you can reach out to Jet2.com directly using the following methods:
Airport Name Greater Rochester International Airport
Greater Rochester International Airport Address 1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone NumROC +1-800-491-0235 / 1 585-753-7000
Jet2.com Contact NumROC 00 44 20 3059 8336
Airport Code ROC
Jet2.com Ticket Counter Hours  8:00 am to 10:00 pm
Airport Type International
Jet2.com ROC Terminal Terminal 1
Jet2.com Official Website https://www.jet2.com/
Official YouTube https://www.youtube.com/@jet2com
Official Twitter https://x.com/jet2tweets
Official Facebook https://www.facebook.com/jet2
Official Instagram https://www.instagram.com/jet2pics/
Before contacting Jet2.com, please make sure you have all the necessary information about your flight, including your booking reference, flight numROC, and departure date and time. This will help Jet2.com assist you more efficiently. If you need specific information about the Rochester Terminal, such as flight schedules, terminal maps, or services, it’s best to refer to the official Rochester Airport website or contact Rochester Airport directly. They will be able to provide you with the most accurate and up-to-date information.

Jet2.com Rochester Airport Ticket Office

The Jet2.com have a dedicated ticket office at Rochester Airport. However, Jet2.com does offer several convenient ways to book and manage your flights, including:
    • Online Booking: You can book your Jet2.com flights online through their official website. This allows you to choose your flights, seats, and any additional services you may require, such as checked baggage or in-flight meals.
    • Mobile App: Jet2.com also has a mobile app available for iOS and Android devices, which allows you to book and manage your flights, check-in for your flight, and access your boarding pass directly from your phone.
    • Customer Service: If you need assistance with your booking, you can contact Jet2.com’s customer service team via phone or email. They will be able to help you with any questions or concerns you may have about your booking.
At the airport, Jet2.com typically operates from Terminal 1. You will be able to check-in for your flight and drop off any checked baggage at the Jet2.com check-in desks, which are clearly signposted within the terminal. If you have any questions or need assistance at the airport, Jet2.com staff will be available to help.

Jet2.com Rochester Terminal Departure

If you’re departing from the Jet2.com Rochester Terminal, here’s what you need to know:
    • Check-In: Jet2.com operates from Terminal 1 at Rochester Airport. The check-in desks for Jet2.com are clearly signposted within the terminal and are typically open from 2-3 hours before your scheduled departure time. At check-in, you will need to present your passport and any relevant travel documents, such as your boarding pass and any necessary visas.
    • Baggage: If you have checked baggage, you will need to drop it off at the Jet2.com bag drop desk before proceeding to security. Please ensure that your baggage meets the size and weight restrictions set by Jet2.com.
    • Security: Once you have checked in and dropped off your baggage, you will need to proceed through security. Be sure to have your boarding pass and any necessary travel documents ready for inspection.
    • Boarding: Your flight will be called for boarding approximately 30-45 minutes before your scheduled departure time. Please listen for announcements and follow the instructions given by Jet2.com staff.
If you have any questions or need assistance during your departure, Jet2.com staff will be available to help.

Jet2.com Rochester Terminal Arrivals

If you’re arriving at the Jet2.com Rochester Terminal, here’s what you need to know:
    • Immigration: Upon arrival, you will need to pass through immigration and present your passport and any necessary travel documents, such as visas. Please follow the signs for immigration and have your documents ready for inspection.
    • Baggage Claim: After passing through immigration, you will proceed to the baggage claim area to collect any checked baggage. Please ensure that you have all of your belongings before leaving the baggage claim area.
    • Customs: After collecting your baggage, you will need to pass through customs. Please follow the signs for customs and have any necessary documents, such as a customs declaration form, ready for inspection.
If you have any questions or need assistance during your arrival, Jet2.com staff will be available to help. Welcome to Rochester!
Jet2.com Rochester Terminal - Greater Rochester International Airport

Queries Handled by Jet2.com Rochester Terminal

The Jet2.com Rochester Terminal is equipped to handle a variety of queries and concerns related to your travel with Jet2.com. Some of the queries that can be handled at the Jet2.com Rochester Terminal include:
    • Flight Information: If you have any questions about your flight, such as the departure time, gate numROC, or any delays, the Jet2.com staff at the terminal can provide you with up-to-date information.
    • Check-In: If you need assistance with checking-in for your flight or have any questions about the check-in process, the Jet2.com staff at the terminal can help.
    • Baggage: If you have any questions about baggage restrictions, fees, or need assistance with dropping off your checked baggage, the Jet2.com staff at the terminal can provide you with the necessary information.
    • Flight Changes: If you need to make changes to your flight, such as changing your seat or adding additional services, the Jet2.com staff at the terminal can assist you.
Here is a comprehensive list of the queries and customer service functions handled at the Jet2.com Rochester Terminal.

Facilities and Services Available at Jet2.com Rochester Terminal

The Jet2.com Rochester Terminal offers a range of facilities and services to make your travel experience as comfortable and convenient as possible. Some of the facilities and services available at the Jet2.com Rochester Terminal include:
    • Check-In Desks: Jet2.com operates from Terminal 1 at Rochester Airport, where passengers can check-in for their flights and drop off any checked baggage.
    • Security: The Jet2.com Terminal Rochester is equipped with modern security facilities, including X-ray machines and metal detectors, to ensure the safety and security of all passengers.
    • Shops and Restaurants: The Jet2.com Terminal Rochester offers a variety of shops, cafes, and restaurants, where passengers can purchase food, drinks, and other travel essentials.
    • Wi-Fi: Free Wi-Fi is available throughout the terminal, allowing passengers to stay connected while they wait for their flights.
    • ATMs: ATMs are available in the Jet2.com Terminal Rochester, allowing passengers to withdraw cash as needed.
    • Information Desk: The Jet2.com Terminal Rochester has an information desk, where passengers can get answers to any questions they may have about their travel, including flight information, airport services, and transportation options.
To get more comprehensive information about the exact facilities, services, and amenities available at the Jet2.com Rochester Terminal, it would be best to consult the Jet2.com website or contact the airline’s customer service team directly.

Why Must You Choose Jet2.com Rochester Terminal?

There are several reasons why you might choose to fly with Jet2.com and use the Jet2.com Rochester Terminal:
    • Competitive Prices: Jet2.com offers competitive prices on flights, making it an affordable option for travelers.
    • Wide Range of Destinations: Jet2.com flies to a wide range of destinations across Europe, making it a convenient option for travelers looking to explore new places.
    • Quality Customer Service: Jet2.com is known for providing quality customer service, with friendly and helpful staff available to assist with any queries or concerns.
    • Modern Facilities: The Jet2.com Rochester Terminal offers modern facilities, including comfortable seating areas, shops, restaurants, and free Wi-Fi, making it a comfortable and convenient place to wait for your flight.
    • Convenient Location: The Jet2.com Rochester Terminal is conveniently located at Rochester Airport, making it easy to access by public transportation or by car.
    • Safe and Secure: Jet2.com is committed to the safety and security of its passengers, and the Jet2.com Rochester Terminal is equipped with modern security facilities to ensure a safe and secure travel experience.
Whether you’re traveling for business or pleasure, the Jet2.com Rochester Terminal offers a range of facilities and services to make your travel experience as smooth and enjoyable as possible.

Tips for First-Time Flyers with Jet2.com Rochester Airport

If you’re flying with Jet2.com for the first time at Rochester Airport, here are some tips to help you have a smooth and stress-free travel experience:
    • Arrive Early: It’s recommended to arrive at the airport at least 2-3 hours before your scheduled departure time to allow enough time for check-in, security, and boarding.
    • Check-In Online: To save time at the airport, consider checking in online before your flight and printing your boarding pass at home.
    • Pack According to Jet2.com’s Baggage Policy: Make sure to familiarize yourself with Jet2.com’s baggage policy and pack accordingly to avoid any unexpected fees or delays at the airport.
    • Bring Necessary Documents: Make sure to bring all necessary travel documents, such as your passport, ID, and any necessary visas, to ensure a smooth check-in process.
    • Follow Security Guidelines: Follow all security guidelines and regulations to ensure a smooth and safe passage through security.
    • Familiarize Yourself with the Airport Layout: Take some time to familiarize yourself with the airport layout and the location of your gate to avoid getting lost or missing your flight.
    • Stay Hydrated and Fed: Make sure to stay hydrated and fed before your flight by bringing a water bottle and snacks or purchasing them at the airport.
By following these tips, you can ensure a smooth and stress-free travel experience with Jet2.com at Rochester Airport.

Parking and Transportation at Rochester Airport

Rochester Airport offers a variety of parking and transportation options to make your travel experience as convenient as possible. Here are some details:
    • Parking: Rochester Airport offers several parking options, including short-term and long-term parking, as well as valet parking services. You can book your parking spot online in advance or pay at the parking lot upon arrival.
    • Public Transportation: Rochester Airport is well-connected to the city center and surrounding areas by public transportation. The airport is served by several bus and train lines, making it easy to reach from anywhere in the city.
    • Taxis: Taxis are readily available at the airport, and you can easily find a taxi stand outside the terminal. It’s recommended to use licensed taxis to ensure a safe and reliable ride.
    • Car Rentals: Several car rental companies operate at Rochester Airport, making it easy to rent a car for your trip. You can book your car rental in advance or on the spot at the airport.
    • Shuttle Services: Some hotels and tour operators offer shuttle services to and from the airport, making it easy to get to your final destination without the hassle of public transportation or taxis.

Jet2.com Rochester Terminal Nearby Hotels and Accommodation

If you’re looking for accommodation near the Jet2.com Rochester Terminal, here are some nearby hotels and accommodations to consider:
    • Holiday Inn Rochester Airport: This hotel is located just a few minutes away from the airport and offers comfortable rooms, a restaurant, and a fitness center.
    • Mercure Hotel Rochester Airport: This hotel is located just a short drive from the airport and offers modern rooms, a restaurant, and a bar.
    • Dorint Adlershof Rochester: This hotel is located just a few minutes away from the airport and offers comfortable rooms, a restaurant, and a fitness center.
    • ibis budget Rochester Airport Tegel: This budget hotel is located just a few minutes away from the airport and offers basic rooms, a 24-hour front desk, and free Wi-Fi.
    • Motel One Rochester-Tegel: This hotel is located just a short drive from the airport and offers modern rooms, a bar, and a 24-hour front desk.
    • Airport Hotel Rochester: This hotel is located just a few minutes away from the airport and offers comfortable rooms, a restaurant, and a fitness center.
No matter which hotel you choose, be sure to book in advance to ensure availability and the best possible rates. Safe travels!

Special Assistance and Accessibility at Rochester Airport

Rochester Airport is committed to providing special assistance and accessibility for passengers with disabilities or reduced mobility. Here are some details:
    • Special Assistance: Passengers who require special assistance, such as wheelchair assistance or help with boarding, can request this service in advance by contacting Jet2.com or Rochester Airport.
    • Accessible Parking: Rochester Airport offers accessible parking spaces for passengers with disabilities. You can book your parking spot in advance or use the designated accessible parking spaces upon arrival.
    • Accessible Restrooms: Rochester Airport has accessible restrooms throughout the terminal, making it easy for passengers with disabilities to use the facilities.
    • Accessible Shuttles: Some hotels and tour operators offer accessible shuttle services to and from the airport, making it easy for passengers with disabilities to get to their final destination.
    • Guide Dogs: Guide dogs are allowed in the terminal and on Jet2.com flights. Passengers traveling with a guide dog should inform Jet2.com in advance.
    • Accessible Check-In: Rochester Airport has accessible check-in counters and kiosks, making it easy for passengers with disabilities to check in for their flight.
By working with Jet2.com and Rochester Airport, passengers with disabilities can ensure a smooth and comfortable travel experience. Safe travels!

Jet2.com Lounges and Waiting Areas at Rochester

    • Jet2.com currently offer lounges or waiting areas at Rochester Airport. However, passengers can still enjoy a comfortable wait in the main terminal, which offers a variety of seating areas, restaurants, and shops. The main terminal at Rochester Airport is modern and spacious, with plenty of seating available throughout. Passengers can also take advantage of the airport’s free Wi-Fi to stay connected while they wait for their flight.
    • If you’re looking for a more comfortable waiting area, Rochester Airport offers several lounges that are accessible to passengers with a lounge pass or memROCship. These lounges offer comfortable seating, complimentary snacks and beverages, and other amenities to help make your wait more enjoyable.
No matter where you choose to wait for your flight, Rochester Airport is committed to providing a comfortable and enjoyable travel experience for all passengers. Safe travels!

FAQs on Rochester Airport Jet2.com Terminal

Here are the answers to the FAQs regarding Jet2.com operations at Rochester Airport:
Where does Jet2.com operate from at Rochester Airport?

Jet2.com operates from Terminal 1 at Greater Rochester International Airport (ROC).

How can I check-in for my Jet2.com flight at Rochester Airport?

You can check-in for your Jet2.com flight at Rochester Airport by visiting the Jet2.com check-in counters located in Terminal 1. Additionally, online check-in is available through the Jet2.com website or mobile app, which allows you to check in up to 28 days before your flight.

Where is the check-in counter for Jet2.com at Rochester Airport?

The check-in counters for Jet2.com at Rochester Airport are located in Terminal 1. Look for the Jet2.com signs in the check-in area.

How early should I arrive at Rochester Airport for my Jet2.com flight?

It’s recommended that you arrive at least 2 to 3 hours before your scheduled departure time for domestic flights, and 3 to 4 hours before for international flights, to allow ample time for check-in, security checks, and boarding.

Does Jet2.com offer curbside check-in at Rochester Airport?

No, Jet2.com does not offer curbside check-in at Rochester Airport. Passengers should proceed to the designated check-in counters inside Terminal 1.

Where is the baggage claim area for Jet2.com at Rochester Airport?

The baggage claim area for Jet2.com at Rochester Airport is located in the arrivals area of Terminal 1. Follow the signs for baggage reclaim upon arrival.

Does Jet2.com offer in-flight entertainment at Rochester Airport?

Jet2.com does not typically offer in-flight entertainment on its flights. Passengers are encouraged to bring their own devices and entertainment for the flight.

How can I find out about flight delays or cancellations for Jet2.com at Rochester Airport?

You can check the status of your Jet2.com flight through the Jet2.com website, mobile app, or by contacting their customer service. Additionally, flight information is available on the Rochester Airport website and display screens within the airport.

Can I bring my own food onboard a Jet2.com flight at Rochester Airport?

Yes, passengers are allowed to bring their own food onboard a Jet2.com flight, as long as it complies with airport security regulations.

Does Jet2.com offer Wi-Fi on its flights at Rochester Airport?

Jet2.com does not currently offer Wi-Fi on its flights.

What Terminal does Jet2.com fly out of at Rochester Airport?

Jet2.com flights depart from Terminal 1 at Greater Rochester International Airport.

What Terminal is Jet2.com Arrival at Rochester Airport?

Jet2.com flights arrive at Terminal 1 at Greater Rochester International Airport.

Where do I pick up arriving passengers at Rochester Airport?

You can pick up arriving passengers at the designated pick-up areas outside Terminal 1. Follow the airport signage to the arrivals area.

Where does Jet2.com fly from in Rochester Airport?

Jet2.com operates flights from Terminal 1 at Greater Rochester International Airport.

What Jet2.com Terminal is domestic arrivals at Rochester Airport?

Domestic arrivals for Jet2.com flights are also at Terminal 1 at Greater Rochester International Airport.

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