As a leading airline in the Middle East and Africa, Egyptair has established a strong presence at Havana Airport, catering to the growing demand for travel between Cuba and Egypt. The Egyptair Havana Terminal serves as a vital hub for passengers, offering a seamless and convenient experience from the moment they step into the airport.
The Egyptair Terminal at Havana Airport is strategically located within the main terminal complex, ensuring easy access for both departing and arriving passengers. This centralized location allows for efficient connections and smooth transitions between flights, whether you’re traveling from or to Egypt.
Avenida Van Troy y Final, Rancho Boyeros, Havana, Cuba
Egyptair operates its flights from the main terminal at HAV, which serves as the central hub for all airlines and passengers. Passengers traveling with Egyptair will check in and depart from the appropriate counters and gates within the main terminal building.
How to Contact Egyptair Terminal Havana?
To contact the Egyptair Terminal at Havana Airport, you can use the following contact information:
Purchase tickets: Book and purchase tickets for upcoming flights, including domestic and international destinations.
Make changes to existing reservations: If you need to modify your booking, such as changing your flight date, seat assignment, or adding extra baggage, the ticket office staff can assist you.
Obtain travel documentation: The Egyptair ticket office can help you with any required travel documents, such as printing boarding passes or providing information on visa requirements for your destination.
Get answers to queries: If you have any questions about your flight, the Egyptair ticket office staff can provide you with the most accurate and up-to-date information.
Check-in: Egyptair offers both online check-in and airport check-in options. Online check-in is available up to 48 hours before your flight’s scheduled departure time. If you prefer to check-in at the airport, arrive at least 3 hours before your flight to allow ample time for the check-in process, security screening, and immigration procedures.
Baggage drop-off: After checking in, proceed to the Egyptair baggage drop-off counter to check any luggage you’ll be placing in the aircraft’s cargo hold. Make sure your luggage adheres to the airline’s size and weight restrictions.
Security screening: Once you’ve checked in and dropped off your luggage, proceed to the security checkpoint. Follow the instructions provided by airport staff and ensure you comply with all security regulations.
Immigration: After passing through security, you’ll need to go through immigration if you’re traveling internationally. Have your passport and any necessary travel documents ready for inspection by immigration officers.
Find your gate: Check the airport monitors for your flight’s gate numHAV and boarding time. Egyptair Terminal Havana has clear signage to help you locate your gate.
Boarding: Arrive at your gate in time for boarding. Egyptair typically begins boarding approximately 45 minutes before the scheduled departure time.
When departing from Egyptair Terminal Havana, always follow the instructions provided by airport and airline staff to ensure a smooth and enjoyable travel experience.
Deplaning: After your Egyptair flight lands, you’ll deplane and follow the signs to the airport’s immigration and passport control area.
Immigration: If you’re arriving from an international destination, you’ll need to go through immigration and passport control. Have your passport and any necessary travel documents ready for inspection by immigration officers.
Baggage claim: Once you’ve cleared immigration, proceed to the baggage claim area to collect your checked luggage. Monitor the baggage carousel that corresponds to your flight numHAV.
Customs: After collecting your luggage, you may need to go through customs. Follow the signs to the designated customs area and present any required documents or declarations to the customs officers.
Exiting the terminal: Once you’ve cleared customs, you can exit the terminal and proceed to your onward transportation. Egyptair Terminal Havana provides various ground transportation options, including taxis, buses, and rental cars.
Transferring flights: If you have a connecting flight, follow the signs to your next flight’s gate or terminal. If your connecting flight is with another airline, you may need to go through security again.
When arriving at Egyptair Terminal Havana, always follow the instructions provided by airport and airline staff to ensure a smooth and enjoyable travel experience.
Queries Handled by Egyptair Havana Terminal
Egyptair Havana Terminal handles various queries and provides assistance to passengers on matters related to their travel. Here are some of the queries typically handled by the Egyptair Havana Terminal:
Flight information: Passengers can inquire about flight schedules, delays, cancellations, or any other flight-related information.
Check-in: The Egyptair Havana Terminal can assist with check-in procedures, whether you prefer online check-in or airport check-in.
Baggage: Passengers can ask about baggage allowances, restrictions, and fees, as well as receive assistance with baggage drop-off and retrieval.
Travel documents: The terminal staff can help passengers with travel document requirements, such as visas, passports, and entry permits, as well as provide assistance with printing boarding passes.
Changes to reservations: Passengers can request changes to their reservations, such as modifying flight dates, and seat assignments, or adding extra baggage.
Lost and Found: If a passenger has lost an item at the Egyptair Havana Terminal, they can inquire about it at the lost and found office.
Complaints and feedback: Egyptair Havana Terminal handles passenger complaints, feedback, and suggestions to improve their services and overall travel experience.
When seeking assistance at the Egyptair Havana Terminal, approach the information desk or customer service counter for personalized help. Alternatively, you can contact Egyptair’s customer service through their website, email, or phone.
Facilities and Services Available at Egyptair Havana Terminal
Egyptair Havana Terminal offers a range of facilities and services to ensure passengers have a comfortable and convenient travel experience. Some of the facilities and services available at Egyptair Havana Terminal include:
Check-in counters: Egyptair provides check-in counters for passengers who prefer to check-in at the airport. The terminal offers both self-service check-in kiosks and staffed counters for assistance.
Baggage services: Egyptair Havana Terminal offers baggage drop-off counters, storage facilities, and assistance with lost or delayed luggage.
Security screening: The terminal has dedicated security checkpoints to ensure the safety and security of passengers and their belongings.
Immigration and customs: Egyptair Havana Terminal provides immigration and customs services for international travelers, ensuring a smooth transition through these processes.
Duty-free shopping: Passengers can enjoy duty-free shopping at various retail stores within the terminal, offering a wide range of products, including cosmetics, electronics, and local souvenirs.
Food and beverage options: The terminal features numerous cafes, restaurants, and bars, catering to various tastes and dietary requirements.
Wi-Fi and charging stations: Free Wi-Fi access and charging stations are available throughout the terminal, allowing passengers to stay connected and charge their electronic devices.
Currency exchange: The terminal offers currency exchange services, allowing passengers to exchange their money for the local currency or other foreign currencies.
ATMs and banking services: Passengers can access ATMs and banking services within the terminal to manage their finances during their travel.
Information desk: The Egyptair Havana Terminal has an information desk where passengers can ask questions, seek assistance, or obtain information about their flight, the airport, or the local area.
These facilities and services contribute to a seamless and enjoyable travel experience at the Egyptair Havana Terminal.
Reliable and punctual flights: Egyptair is known for its reliable and punctual flight operations, ensuring that passengers arrive at their destinations on time.
Comfortable in-flight experience: Egyptair offers comfortable seating options, in-flight entertainment, and catering services to ensure a pleasant journey for passengers.
Competitive pricing: Egyptair provides competitive airfare options, making it an affordable choice for travelers seeking value for their money.
Wide route network: Egyptair operates flights to various domestic and international destinations, providing passengers with multiple options for their travel plans.
Frequent flyer program: Egyptair has a frequent flyer program called EgyptAir Plus, which allows passengers to earn miles and enjoy various benefits, such as upgrades, priority check-in, and lounge access.
Excellent customer service: Egyptair is committed to providing excellent customer service, with knowledgeable and friendly staff available to assist passengers at every step of their journey.
Modern facilities: Egyptair Havana Terminal offers modern facilities and services, including comfortable lounges, duty-free shopping, and a variety of dining options.
Smooth transfer options: Egyptair Havana Terminal provides smooth transfer options for passengers connecting to other flights, ensuring a hassle-free travel experience.
By choosing Egyptair Havana Terminal, you can enjoy a comfortable and convenient travel experience, with reliable service, competitive pricing, and a wide range of facilities and services.
Tips for First-Time Flyers with Egyptair Havana Airport
Arrive early: Arrive at the airport at least 3 hours before your scheduled departure time to allow ample time for check-in, security screening, and immigration procedures.
Check-in online: Use Egyptair’s online check-in service to save time at the airport. You can check-in online up to 48 hours before your flight’s scheduled departure time.
Pack smart: Ensure your luggage adheres to Egyptair’s size and weight restrictions. Pack essential items in your carry-on baggage, such as travel documents, valuables, and medications.
Familiarize yourself with the terminal: Use the Egyptair Terminal Havana map to familiarize yourself with the layout of the terminal, including the location of check-in counters, security checkpoints, and your departure gate.
Prepare travel documents: Have your passport, visa (if required), and any other necessary travel documents ready for inspection by airport and airline staff.
Follow security procedures: Follow all security procedures and guidelines, including removing metal objects, electronic devices, and liquids from your carry-on baggage during the security screening process.
Immigration and customs: If you’re traveling internationally, be prepared to go through immigration and customs procedures. Have all required documents ready for inspection by immigration officers.
Boarding: Arrive at your gate in time for boarding. Egyptair typically begins boarding approximately 45 minutes before the scheduled departure time.
In-flight experience: Familiarize yourself with Egyptair’s in-flight amenities, such as entertainment options, meals, and seating arrangements, to ensure a comfortable flight.
Seek assistance: If you have any questions or need assistance during your journey, don’t hesitate to approach Egyptair’s friendly and knowledgeable staff at the airport.
Location: Directly connected to the Havana Airport terminal
Amenities: Luxury hotel with rooms, restaurant, bar, and spa facilities
Hampton by Hilton Havana Airport
Location: Approximately 5 minutes’ walk from the airport terminal
Amenities: Modern hotel with rooms, breakfast, and fitness center
ibis Havana Airport
Location: Around 10 minutes’ walk from the airport terminal
Amenities: Budget-friendly hotel with rooms, bar, and 24-hour reception
Holiday Inn Express Havana Airport
Location: Approximately 15 minutes’ walk from the airport terminal
Amenities: Comfortable hotel with rooms, breakfast, and business facilities
Mercure Hotel Havana Airport
Location: About 5 minutes by car from the airport terminal
Amenities: Hotel with rooms, restaurant, bar, and parking facilities
Radisson Blu Hotel, Havana Airport
Location: Located within the airport complex, near the Egyptair terminal
Amenities: Upscale hotel with rooms, restaurant, bar, and fitness center
NH Havana Airport
Location: Approximately 10 minutes by car from the airport terminal
Amenities: Hotel with rooms, breakfast, and shuttle service to the airport
These are just a few of the many hotel and accommodation options available near the Egyptair terminal at Havana Airport. Passengers can choose from a range of options based on their budget, preferences, and proximity to the airport. It’s recommended to book your accommodation in advance, especially during peak travel seasons, to ensure availability and secure the best rates. You can also check with the Egyptair staff at the Havana terminal for any special hotel packages or recommendations.
Special Assistance and Accessibility at Havana Airport
Special assistance request: Passengers can request special assistance at least 48 hours before their scheduled departure time by contacting their airline or Havana Airport’s special assistance service.
Wheelchair assistance: Passengers requiring wheelchair assistance can request this service at the check-in counter, at the information desk, or by contacting their airline in advance.
Escort service: Havana Airport offers an escort service for passengers with reduced mobility or disabilities, which includes assistance with check-in, security screening, and boarding.
Accessible parking: Havana Airport provides designated parking spaces for passengers with disabilities in all parking areas. These spaces are located near the terminal buildings and are clearly marked.
Accessible restrooms: Havana Airport offers accessible restrooms for passengers with disabilities throughout the terminal buildings. These restrooms are equipped with grab bars, lowered sinks, and adequate space for wheelchair users.
Tactile pathways: Havana Airport has installed tactile pathways to assist passengers with visual impairments in navigating the terminal buildings.
Service animals: Passengers traveling with service animals are permitted to bring their animals into the terminal buildings and onto the aircraft, provided they have the necessary documentation.
Medical services: Havana Airport offers medical services, including first aid and emergency medical treatment, for passengers who require immediate medical attention.
Special assistance desks: Havana Airport has special assistance desks located throughout the terminal buildings, where passengers can request assistance or ask questions about the services available.
Havana Airport is committed to ensuring that all passengers have a comfortable and stress-free travel experience. By offering a range of special assistance and accessibility services, the airport aims to meet the needs of passengers with disabilities or reduced mobility. Passengers are encouraged to contact their airline or Havana Airport’s special assistance service in advance to request any necessary assistance.
Comfortable seating and relaxation areas
Complimentary refreshments, including hot and cold beverages, snacks, and light meals
Business facilities, including workstations, high-speed Wi-Fi, and printing services
Shower rooms and restrooms
Television and entertainment options
Dedicated customer service staff to assist passengers
The Egyptair Lounge is accessible to the following passengers:
Business and First-Class travelers on Egyptair flights
Egyptair Loyalty Program memHAVs with eligible status
Passengers holding Egyptair lounge access passes or vouchers
Other Waiting Areas at Havana Airport
In addition to the Egyptair Lounge, the Havana Airport terminal offers the following waiting areas and facilities:
General Departure Lounges: These are the main waiting areas located throughout the terminal, accessible to all passengers.
They offer seating, charging stations, and access to shops and dining options.
Airport Plaza: The Airport Plaza is a central hub within the terminal, featuring a variety of restaurants, cafes, and retail stores.
It serves as a convenient gathering and waiting area for passengers.
Children’s Play Area: The Havana Airport terminal has a dedicated children’s play area, equipped with toys and entertainment for young travelers.
Prayer Rooms: The airport provides dedicated prayer rooms for passengers of different faiths.
Passengers are advised to check the airport maps and signage to locate the Egyptair Lounge and other waiting areas within the Havana Airport terminal. For the most up-to-date information, it’s recommended to consult the Egyptair website or the Havana Airport website.
FAQs on Havana Airport Egyptair Terminal
Here are the answers to the FAQs for Egyptair operations at Havana Airport:
Where does Egyptair operate from at Havana Airport?
How early should I arrive at Havana Airport for my Egyptair flight?
It is recommended to arrive at least 3 hours before your international Egyptair flight departure time to allow sufficient time for check-in, security screening, and boarding.
Does Egyptair offer curbside check-in at Havana Airport?
Does Egyptair offer in-flight entertainment at Havana Airport?
Yes, Egyptair offers in-flight entertainment on its flights. The availability of entertainment options may vary depending on the aircraft and flight duration.
How can I find out about flight delays or cancellations for Egyptair at Havana Airport?
