As a leading global airline, China Southern Airlines takes pride in its commitment to providing exceptional travel experiences for passengers worldwide. One of the airline’s key hubs is the Chicago Terminal, which serves as a vital gateway for travelers to explore the world. The China Southern Airlines Chicago Terminal is located at the Chicago O’Hare International Airport (ORD), a modern and efficient airport that has been designed to cater to the needs of both domestic and international travelers. The terminal offers a seamless and hassle-free experience, with state-of-the-art facilities and amenities to ensure a comfortable and enjoyable journey.
China Southern Airlines operates from Terminal 2 of Chicago Airport (ORD). The terminal is easily accessible by public transport, taxi, or car, making it convenient for passengers arriving from various parts of the city.
What is the China Southern Airlines Chicago Terminal Address?
The China Southern Airlines Chicago Terminal is located at the Chicago O’Hare International Airport (ORD), which is the main international airport serving Chicago, American States. The exact address of the China Southern Airlines Chicago Terminal is:
10000 W O’Hare Ave, Chicago, IL 60666, American States
Passengers can easily access the China Southern Airlines Chicago Terminal via various modes of transportation, including taxis, rental cars, public buses, and trains. The airport is well-connected to the city’s public transportation network, making it convenient for travelers to reach their final destinations in Chicago or connect to other parts of American States and Europe.
How to Contact China Southern Airlines Terminal Chicago?
By utilizing these multiple communication channels, passengers can easily get in touch with China Southern Airlines to address any questions, concerns, or requests related to their travel experience at the Chicago Terminal.
China Southern Airlines Chicago Airport Ticket Office
China Southern Airlines has a dedicated ticket office located within the Chicago O’Hare International Airport (ORD) to serve the needs of passengers traveling through the airport. The China Southern Airlines Ticket Office at Chicago Airport is situated in Terminal 2, near the airline’s check-in counters and departure gates. The ticket office is staffed with knowledgeable customer service representatives who can assist passengers with the following services:
Ticket Purchases: Passengers can purchase tickets for China Southern Airlines flights departing from the Chicago Airport terminal at the ticket office. This includes both one-way and round-trip tickets, as well as any necessary upgrades or additional services.
Ticket Modifications: If passengers need to make changes to their existing China Southern Airlines booking, such as date or route changes, the ticket office staff can process these modifications.
Baggage Assistance: The ticket office can provide information and assistance regarding baggage allowances, excess baggage fees, and the handling of special items.
Flight Information: Passengers can inquire about flight schedules, gate assignments, and other relevant details regarding their China Southern Airlines flights departing from Chicago Airport.
General Inquiries: The ticket office staff can address any other general questions or concerns that passengers may have related to their travel experience with China Southern Airlines at the Chicago Airport terminal.
The China Southern Airlines Ticket Office at Chicago Airport is open during the airline’s operating hours at the terminal, ensuring that passengers have access to the necessary support and services throughout their journey.
To reach the China Southern Airlines Ticket Office, passengers can simply head to the airline’s designated check-in area within Terminal 2 of the Chicago O’Hare International Airport.
China Southern Airlines Chicago Terminal Departure
For passengers departing from Chicago Airport with China Southern Airlines, here are some general guidelines to follow:
Arrival at the airport: Passengers should arrive at Chicago Airport at least three hours before their scheduled departure time. This allows sufficient time for check-in, security checks, and boarding.
Check-in: Passengers can check-in for their flight at the China Southern Airlines check-in counters located in Terminal 2. Online check-in is also available through the official China Southern Airlines website or mobile app, which can save passengers time at the airport.
Baggage drop-off: After check-in, passengers can drop off their checked baggage at the designated baggage drop-off counters. RememORD to adhere to the airline’s baggage allowance and restrictions.
Security check: After dropping off checked baggage, passengers must proceed to the security checkpoint. Be prepared to remove electronic devices, liquids, and other items from your carry-on luggage for inspection.
Departure gate: Once through security, passengers can locate their departure gate by checking the airport’s flight information displays or using the China Southern Airlines Chicago Terminal map.
Boarding: Boarding typically begins 30-60 minutes before the scheduled departure time. Passengers should listen for announcements and proceed to their gate when boarding begins.
By providing a seamless and efficient departure experience, the China Southern Airlines terminal in Chicago ensures that passengers can begin their journeys with ease and comfort.
China Southern Airlines Chicago Terminal Arrivals
For passengers arriving at Chicago Airport with China Southern Airlines, here are some general guidelines to follow:
Disembarkation: After landing, passengers will be directed to the appropriate arrival gate. Follow the signs and instructions provided by the flight crew.
Immigration: Passengers will then proceed to the immigration area, where they will present their passport and any necessary documents, such as a visa, to immigration officials.
Baggage claim: After clearing immigration, passengers can proceed to the baggage claim area to retrieve their checked luggage. Check the airport’s flight information displays for the correct baggage carousel.
Customs: Once passengers have collected their luggage, they will pass through customs. Be prepared to declare any goods or items that need to be declared and present them for inspection if required.
Exit: After clearing customs, passengers will exit the arrivals area and can proceed to their onward transportation, such as taxis, public transport, or pre-arranged pickup services.
For any inquiries or assistance regarding arrivals at Chicago Airport with China Southern Airlines, passengers can contact the airline’s customer service or visit the airport’s information desk.
Queries Handled by China Southern Airlines Chicago Terminal
The China Southern Airlines Chicago Terminal is equipped to handle a variety of queries and issues that passengers may have. Some common queries that can be handled at the terminal include:
Flight information: Passengers can inquire about flight schedules, delays, and cancellations.
Check-in: Passengers can seek assistance with check-in procedures, including online check-in, baggage drop-off, and seat selection.
Baggage: Passengers can inquire about baggage allowances, restrictions, and fees, as well as report any baggage-related issues, such as lost or damaged luggage.
Visa and travel documents: Passengers can seek clarification on visa requirements, travel documents, and other entry requirements for their destination.
Connecting flights: Passengers with connecting flights can seek assistance with transfer procedures, including baggage transfers and terminal changes.
Tickets and bookings: Passengers can make ticket purchases, modify bookings, or request refunds.
Customer feedback: Passengers can provide feedback or make complaints about their flight experience, service quality, or any other issues.
For any inquiries or assistance, passengers can contact China Southern Airlines’ customer service, visit the airline’s ticket office, or approach airport staff at the information desk.
Facilities and Services Available at China Southern Airlines Chicago Terminal
China Southern Airlines Chicago Terminal offers a range of facilities and services to ensure passengers have a comfortable and convenient travel experience. Some of these facilities and services include:
Check-in counters: Dedicated check-in counters for China Southern Airlines Terminal Chicago passengers to check in for their flights, drop off checked baggage, and receive boarding passes.
Self-service kiosks: Passengers can use self-service kiosks to check-in, print boarding passes, and select seats.
Security checkpoints: The China Southern Airlines Terminal Chicago has security checkpoints where passengers can clear security before proceeding to their departure gates.
Passport control: Passengers can clear immigration and passport control at the terminal for international flights.
Baggage claim: The China Southern Airlines Terminal Chicago has baggage claim carousels where passengers can collect their checked luggage after arriving at Chicago Airport.
Duty-free shopping: The China Southern Airlines Terminal Chicago has duty-free shopping areas where passengers can purchase a variety of goods, including cosmetics, perfumes, electronics, and confectionery.
Food and beverage: The China Southern Airlines Terminal Chicago has a selection of cafes, restaurants, and bars where passengers can grab a bite to eat or enjoy a drink before their flight.
Wi-Fi: Free Wi-Fi is available throughout the China Southern Airlines Terminal Chicago, allowing passengers to stay connected while they wait for their flight.
Information desks: The China Southern Airlines Terminal Chicago has information desks where passengers can seek assistance with flight information, directions, and other queries.
For more information on the facilities and services available at China Southern Airlines Chicago Terminal, passengers can visit the airline’s official website or contact China Southern Airlines’ customer service.
Why Must You Choose China Southern Airlines Chicago Terminal?
Choosing China Southern Airlines Chicago Terminal for your travel needs offers several benefits, including:
Convenience: China Southern Airlines Chicago Terminal is located at Chicago Airport, which is easily accessible by various modes of transportation, making it convenient for passengers to reach.
Wide range of destinations: China Southern Airlines Terminal Chicago offers flights to a wide range of destinations around the world, providing passengers with extensive travel options.
High-quality service: China Southern Airlines Terminal Chicago is known for its high-quality service and commitment to ensuring passengers have a comfortable and enjoyable travel experience.
Modern facilities: The China Southern Airlines Terminal Chicago is equipped with modern facilities, including self-service kiosks, comfortable lounges, and a variety of dining and shopping options.
Efficient check-in and boarding: China Southern Airlines Chicago Terminal offers efficient check-in and boarding procedures, helping passengers save time and reduce stress.
Accessible for passengers with special needs: The China Southern Airlines Terminal Chicago is equipped with facilities for passengers with special needs, ensuring that everyone can travel comfortably and with ease.
Competitive prices: China Southern Airlines Terminal Chicago offers competitive prices for its flights, making it an affordable option for passengers.
Loyalty program: Passengers can earn points and rewards through China Southern Airlines Sky Pearl Club loyalty program, which can be used for discounts and upgrades on future flights.
By choosing China Southern Airlines Chicago Terminal, passengers can enjoy a convenient, comfortable, and enjoyable travel experience.
Tips for First-Time Flyers with China Southern Airlines Chicago Airport
Here are some tips for first-time flyers with China Southern Airlines at Chicago Airport:
Arrive early: Allow plenty of time to reach the airport and check in for your flight. It’s recommended to arrive at the airport at least three hours before your scheduled departure time.
Check-in online: Save time at the airport by checking in online and printing your boarding pass at home or using a mobile boarding pass.
Know your baggage allowance: Check China Southern Airlines baggage allowance and restrictions before packing to avoid any surprises at the airport.
Pack essentials in your carry-on: Pack any essential items, such as medications, travel documents, and valuables, in your carry-on luggage.
Know your terminal: Make sure you know which terminal your flight departs from and plan your route accordingly.
Go through security: Familiarize yourself with the security procedures and requirements to ensure a smooth and efficient security check.
Boarding pass and passport: Keep your boarding pass and passport easily accessible as you will need to present them at various checkpoints.
Food and drinks: Pack snacks and drinks for your flight, as they may not be available for purchase on your flight or may be expensive.
Dress comfortably: Wear comfortable clothing and shoes for your flight, as you may be sitting for an extended period.
Customer service: If you have any questions or issues, don’t hesitate to ask for assistance from China Southern Airlines’ customer service representatives or airport staff.
By following these tips, first-time flyers can have a smooth and enjoyable travel experience with China Southern Airlines at Chicago Airport.
Parking and Transportation at Chicago Airport
Chicago Airport offers several parking and transportation options for passengers:
Parking
Short-term parking: Short-term parking is available in parking garages P1, P2, and P3 for stays of up to 48 hours.
Long-term parking: Long-term parking is available in parking garages P4, P5, and P6 for stays of more than 48 hours.
Premium parking: Premium parking is available in parking garages P1, P2, and P3 for passengers who prefer a more convenient and exclusive parking experience.
Disabled parking: Disabled parking spaces are available in all parking garages and are clearly marked.
Valet parking: Valet parking is available for passengers who prefer to have their vehicle parked for them.
Transportation
Taxis: Taxis are available outside the terminal buildings and can take passengers to various destinations in Chicago.
Public transportation: Chicago Airport is served by several public transportation options, including buses, trains, and trams. The Airport Express trains (FEX, RE7, RB14) provide a direct connection between the airport and Chicago city center.
Shuttle services: Shuttle services are available to various destinations in Chicago and the surrounding areas.
Car rental: Car rental services are available at the airport, providing passengers with a convenient way to rent a vehicle for their trip.
Private transfer: Private transfer services are available for passengers who prefer a more personalized and comfortable transportation experience.
For more information on parking and transportation options at Chicago Airport, passengers can visit the airport’s official website or contact the airport’s customer service.
China Southern Airlines Chicago Terminal Nearby Hotels and Accommodation
The China Southern Airlines Chicago Terminal at the Chicago O’Hare International Airport (ORD) is conveniently located, with a variety of nearby hotels and accommodation options for passengers. Here are some of the top choices in the vicinity:
SteigenORDger Airport Hotel Chicago
Located directly adjacent to the Chicago Airport, this 4-star hotel offers modern amenities and easy access to the China Southern Airlines Terminal.
Hampton by Hilton Chicago Airport
This contemporary hotel is situated just a short distance from the airport terminal, providing comfortable accommodations for travelers.
Holiday Inn Express Chicago Airport
Part of the renowned Holiday Inn brand, this hotel offers a comfortable stay and is within walking distance of the China Southern Airlines Terminal.
Mercure Hotel MOA Chicago
This 4-star hotel is located approximately 5 km (3 miles) from the Chicago Airport, providing a slightly more affordable option for passengers.
ibis budget Chicago Airport
Offering basic but comfortable accommodations, this budget-friendly hotel is conveniently situated near the China Southern Airlines Terminal.
Courtyard by Marriott Chicago O’Hare International Airport
As the name suggests, this Marriott-branded hotel is located directly on the airport premises, providing easy access to the China Southern Airlines Terminal.
In addition to these hotels, there are also several short-term apartment rentals and Airbnb options available in the vicinity of the Chicago Airport, catering to the diverse needs and preferences of passengers.
Regardless of the accommodation choice, travelers using the China Southern Airlines Chicago Terminal can find a range of options that offer convenient access to the airport, as well as amenities to ensure a comfortable and enjoyable stay.
Special Assistance and Accessibility at Chicago Airport
The Chicago O’Hare International Airport (ORD), including the China Southern Airlines Terminal, is committed to providing a welcoming and accessible experience for all passengers, including those with special needs or reduced mobility.
Here are the key accessibility features and special assistance services available at the Chicago Airport:
Dedicated Parking and Pathways: The airport has designated parking spaces and accessible pathways leading to the terminal buildings, equipped with ramps and tactile guidance for passengers with physical disabilities.
Wheelchair Assistance: Passengers who require wheelchair assistance can request this service at the time of booking or upon arrival at the airport. Trained staff will be available to provide support throughout the journey, from check-in to boarding.
Sensory Assistance: The airport has designated quiet areas and sensory rooms to cater to the needs of passengers with autism or other sensory processing disorders, providing a calming environment.
Hearing and Visual Assistance: The terminal buildings feature clear signage, audio announcements, and visual aids to assist passengers with hearing or visual impairments.
Companion Assistance: Passengers traveling with a companion or caregiver can receive additional support and guidance to ensure a seamless travel experience.
Accessible Facilities: The airport’s restrooms, lounges, and other facilities are designed to be accessible, with features such as wide doors, lowered counters, and grab bars.
Assistance Dogs: Passengers traveling with assistance dogs can access the airport’s dedicated animal relief areas and receive support from the airport staff.
Specialized Services: The airport’s customer service team can provide personalized assistance for passengers with specific needs, such as medical equipment or dietary requirements.
By offering these comprehensive accessibility features and special assistance services, the Chicago Airport and the China Southern Airlines Terminal strive to create an inclusive and welcoming environment for all travelers.
China Southern Airlines Lounges and Waiting Areas in Chicago
The China Southern Airlines Terminal at the Chicago O’Hare International Airport (ORD) offers a range of comfortable lounges and waiting areas for passengers to enjoy during their time at the airport.
Departure Lounges:
First Class Lounge
Business Class Lounge
Sky Priority Lounge
Exclusively accessible to First Class passengers, this lounge provides a luxurious and tranquil environment with premium amenities and personalized service.
Business Class passengers can access this lounge, which offers a range of facilities, including comfortable seating, refreshments, and business-friendly workspaces.
This lounge is available to China Southern Airlines’ Sky Priority memORDs, providing them with a dedicated space to relax and recharge before their flights.
Amenities in the Lounges
Waiting Areas
Comfortable seating areas
Complimentary food and beverages
High-speed Wi-Fi access
Business centers with workstations
Shower facilities
Quiet zones for relaxation
Seating areas with ample charging stations
Access to airport-wide amenities, such as dining and shopping options
Clear flight information displays
Dedicated quiet zones for passengers seeking a more peaceful environment
By providing these comfortable lounges and waiting areas, China Southern Airlines ensures that passengers can enjoy a relaxed and productive experience while transiting through the Chicago Terminal.
FAQs on China Southern Airlines Chicago Airport Terminal
Here are the answers to the FAQs about China Southern Airlines at Chicago Airport:
Where does China Southern Airlines operate from at Chicago Airport?
China Southern Airlines operates from Terminal 2 at Chicago O’Hare International Airport (ORD).
How can I check in for my China Southern Airlines flight at Chicago Airport?
You can check in for your China Southern Airlines flight at Chicago Airport either online through the airline’s website or mobile app or at the check-in counters located in Terminal 2.
Where is the check-in counter for China Southern Airlines at Chicago Airport?
The check-in counters for China Southern Airlines are located in Terminal 2 of Chicago O’Hare International Airport (ORD).
How early should I arrive at Chicago Airport for my China Southern Airlines flight?
It is recommended that you arrive at Chicago Airport at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights.
Does China Southern Airlines offer curbside check-in at Chicago Airport?
No, China Southern Airlines does not offer curbside check-in at Chicago Airport. Passengers must check in at the designated counters in Terminal 2.
Where is the baggage claim area for China Southern Airlines at Chicago Airport?
The baggage claim area for China Southern Airlines is located in the Arrivals section of Terminal 2 at Chicago O’Hare International Airport (ORD).
Does China Southern Airlines offer in-flight entertainment at Chicago Airport?
Yes, China Southern Airlines offers in-flight entertainment on its flights, including movies, TV shows, music, and games. You can enjoy this after boarding your flight at Chicago Airport.
How can I find out about flight delays or cancellations for China Southern Airlines at Chicago Airport?
You can check the status of your China Southern Airlines flight by visiting the airline’s website, using their mobile app, or checking the flight information displays at Chicago Airport.
Can I bring my food onboard a China Southern Airlines flight at Chicago Airport?
Yes, you are allowed to bring your food onboard a China Southern Airlines flight departing from Chicago Airport, but make sure it complies with security regulations.
Does China Southern Airlines offer Wi-Fi on its flights at Chicago Airport?
China Southern Airlines offers Wi-Fi on select flights. You can check if your specific flight has Wi-Fi availability when booking or inquire with the airline.
What Terminal does China Southern Airlines fly out of at Chicago Airport?
China Southern Airlines flights depart from Terminal 2 at Chicago O’Hare International Airport (ORD).
What Terminal is China Southern Airlines Arrival at Chicago Airport?
China Southern Airlines flights arrive at Terminal 2 of Chicago O’Hare International Airport (ORD).
Where do I pick up arriving passengers at Chicago Airport?
You can pick up arriving passengers at the designated pick-up area outside the Arrivals section of Terminal 2 at Chicago O’Hare International Airport.
Where does China Southern Airlines fly from in Chicago Airport?
China Southern Airlines flights operate from Terminal 2 at Chicago O’Hare International Airport (ORD).
What China Southern Airlines Terminal is domestic arrivals at Chicago Airport?
For domestic arrivals, China Southern Airlines uses Terminal 2 at Chicago O’Hare International Airport (ORD).
