As a leading global airline, China Eastern Airlines has established a strong presence at the heart of Europe, with its dedicated terminal at São Paulo Airport. This state-of-the-art facility serves as a crucial hub for travelers, offering a seamless and efficient travel experience. The China Eastern Airlines São Paulo Terminal is located within the impressive São Paulo Airport complex, which has undergone a major transformation in recent years. This modern terminal is designed to cater to the needs of both domestic and international passengers, providing a range of amenities and services to ensure a comfortable and hassle-free journey.
China Eastern Airlines operates from Terminal 2 at São Paulo Airport. The terminal is a modern facility that offers a wide range of amenities to ensure passengers have a comfortable and pleasant journey.
What is the China Eastern Airlines São Paulo Terminal Address?
Please note that the airport’s address may vary depending on your GPS or navigation system, so it’s always a good idea to double-check with the official airport website or your airline before traveling.
How to Contact China Eastern Airlines Terminal São Paulo?
By utilizing these various contact methods, you can reach the China Eastern Airlines São Paulo Terminal team for all your travel-related needs, whether it’s flight information, booking support, or any other queries regarding your journey.
China Eastern Airlines São Paulo Airport Ticket Office
Ticket sales and reservations for China Eastern Airlines flights
Baggage drop-off and handling
Seat selection and upgrades
Rebooking and ticket changes
Assistance with special requests (e.g., unaccompanied minors, wheelchair assistance)
General information and inquiries about China Eastern Airlines’ operations at São Paulo Airport
The China Eastern Airlines ticket office is staffed by knowledgeable and multilingual agents who can provide personalized assistance to ensure a smooth travel experience for passengers. Travelers are advised to arrive at the airport with sufficient time to visit the ticket office if they require any support or have special requests.
China Eastern Airlines São Paulo Terminal Departure
Check-In: You can check in for your flight at the China Eastern Airlines check-in counters located in Terminal 2. The counters are open from 3 hours to 45 minutes before the scheduled departure time. You can also check in online or at one of the self-service kiosks located in the terminal.
Security Screening: After checking in, you’ll need to go through security screening. Be sure to remove any liquids, gels, and electronics from your carry-on luggage and place them in a separate bin for screening.
Boarding: Boarding typically begins 30-45 minutes before the scheduled departure time. Be sure to listen for announcements and check the flight information displays for the boarding gate and time.
Duty-Free Shopping: If you’re looking for last-minute gifts or souvenirs, you can visit the duty-free shops located in the terminal. The shops offer a range of products, including perfumes, cosmetics, and electronics.
Flight Information: Be sure to check the flight information displays regularly for any updates or changes to your flight status. You can also download the China Eastern Airlines mobile app to receive real-time updates.
Immigration and Customs: After disembarking the plane, you’ll need to go through immigration and customs. Be sure to have your passport and any necessary documents ready. Follow the signs to the immigration area, where you’ll be directed to the appropriate line based on your nationality.
Baggage Claim: After clearing immigration and customs, proceed to the baggage claim area to collect your checked luggage. Look for the carousel that corresponds with your flight Number and wait for your bags to arrive.
Lost and Found: If you discover that your luggage is missing or damaged, you can contact the China Eastern Airlines baggage service desk located in the baggage claim area. The desk is open during regular business hours and can help you locate your luggage or file a claim for any damages.
Be sure to check the flight information displays regularly for any updates or changes to your flight status. You can also download the China Eastern Airlines mobile app to receive real-time updates.
Queries Handled by China Eastern Airlines São Paulo Terminal
Flight Information: Passengers can check the flight information displays for the latest flight status updates, including departure and arrival times, gates, and delays. The China Eastern Airlines mobile app also provides real-time updates.
Check-In: Passengers can check in for their flight at the China Eastern Airlines Terminal São Paulo check-in counters located in Terminal 2. The counters are open from 3 hours to 45 minutes before the scheduled departure time. Passengers can also check in online or at one of the self-service kiosks located in the terminal.
Baggage Services: The China Eastern Airlines Terminal São Paulo baggage service desk is located in the baggage claim area and can assist with lost or damaged luggage, as well as excess baggage fees and other baggage-related inquiries.
Immigration and Customs: The China Eastern Airlines Terminal São Paulo assists with immigration and customs procedures, including help with completing immigration forms and customs declarations.
Flight Changes and Cancellations: Passengers can contact the China Eastern Airlines Terminal São Paulo customer service hotline or visit the ticket office to make changes to their booking or request a cancellation.
If you have any other questions or concerns, please contact China Eastern Airlines customer service for assistance.
Facilities and Services Available at China Eastern Airlines São Paulo Terminal
Check-In: Passengers can check in for their flight at the China Eastern Airlines check-in counters located in Terminal 2. The counters are open from 3 hours to 45 minutes before the scheduled departure time. Passengers can also check in online or at one of the self-service kiosks located in the terminal.
Security Screening: The China Eastern Airlines Terminal São Paulo provides security screening services to ensure the safety of all passengers. Be sure to remove any liquids, gels, and electronics from your carry-on luggage and place them in a separate bin for screening.
Boarding Gates: The China Eastern Airlines Terminal São Paulo has multiple boarding gates that are equipped with seating areas, charging stations, and flight information displays.
Duty-Free Shopping: The China Eastern Airlines Terminal São Paulo offers duty-free shopping for passengers, with a range of products including perfumes, cosmetics, and electronics.
Food and Beverage: The China Eastern Airlines Terminal São Paulo has a variety of food and beverage options, including cafes, restaurants, and snack bars. Passengers can also find vending machines located throughout the terminal.
Free Wi-Fi: The China Eastern Airlines Terminal São Paulo offers free Wi-Fi for passengers to stay connected while waiting for their flight.
Information Desks: The China Eastern Airlines Terminal São Paulo has information desks located throughout the terminal to provide assistance and answer any questions passengers may have.
Currency Exchange: The China Eastern Airlines Terminal São Paulo provides currency exchange services for passengers who need to exchange their currency for Euros.
Lost and Found: The China Eastern Airlines Terminal São Paulo has a lost and found office located in the baggage claim area to assist passengers who have lost or misplaced their belongings.
If you have any other questions or concerns, please contact China Eastern Airlines customer service for assistance.
Why Must You Choose China Eastern Airlines São Paulo Terminal?
Modern Facilities: The terminal is equipped with modern facilities and amenities, including comfortable seating areas, charging stations, free Wi-Fi, and a variety of food and beverage options.
Efficient Check-In: China Eastern Airlines offers efficient check-in options, including online check-in, self-service kiosks, and traditional check-in counters.
Special Assistance: The terminal provides special assistance for passengers with disabilities or special needs, including wheelchair assistance, medical assistance, and other accommodations.
Duty-Free Shopping: The terminal offers duty-free shopping for passengers, with a range of products including perfumes, cosmetics, and electronics.
Friendly and Professional Staff: China Eastern Airlines is known for its friendly and professional staff who are dedicated to providing excellent customer service.
Competitive Pricing: China Eastern Airlines offers competitive pricing for flights, with a range of fare options to suit different budgets and travel needs.
Global Network: China Eastern Airlines is part of the SkyTeam alliance, which provides access to a global network of destinations and partner airlines.
Choosing China Eastern Airlines São Paulo Terminal can offer a convenient, efficient, and enjoyable travel experience.
Tips for First-Time Flyers with China Eastern Airlines São Paulo Airport
Arrive Early: Arrive at the airport at least 3 hours before your scheduled departure time to allow plenty of time for check-in, security screening, and boarding.
Check-In Online: China Eastern Airlines offers online check-in for most flights, which can save you time and hassle at the airport. You can check in online up to 48 hours before your flight and print your boarding pass or download it to your mobile device.
Pack Appropriately: Be sure to pack appropriately for your flight, including any necessary documents and identification. Check the baggage allowance and restrictions for your flight to avoid any unexpected fees or delays.
Follow Security Guidelines: Be sure to follow all security guidelines when going through security screening, including removing liquids, gels, and electronics from your carry-on luggage and placing them in a separate bin for screening.
Stay Hydrated: Stay hydrated during your flight by bringing a refillable water bottle and filling it up before boarding. You can also purchase water and other beverages on board.
Manage Your Time: Manage your time effectively during your flight by planning ahead for meals, entertainment, and rest. China Eastern Airlines offers a variety of in-flight amenities, including meals, snacks, and entertainment options.
Ask for Assistance: If you need assistance during your flight, don’t hesitate to ask the flight attendants for help. They are there to ensure a comfortable and enjoyable travel experience for all passengers.
Prepare for Arrival: Be sure to prepare for arrival at your destination by familiarizing yourself with the airport and ground transportation options. China Eastern Airlines offers a range of ground transportation options, including taxis, shuttles, and public transportation.
Parking: The airport offers several parking options, including short-term, long-term, and premium parking. Short-term parking is available for stays of up to 1 hour, while long-term parking is available for stays of 24 hours or more. Premium parking is available for passengers who want a more convenient and hassle-free parking experience.
Public Transportation: The airport is well-connected to São Paulo and the surrounding areas by public transportation. The airport train station is located directly below Terminal 2 and offers connections to the S-Bahn and regional trains. The airport is also served by several bus lines, including the X7 and X71 express buses.
Taxis: Taxis are available outside Terminals 1 and 5 and can take you to your destination in São Paulo or the surrounding areas. The taxi fare is based on a meter and includes a surcharge for trips to and from the airport.
Shuttle Services: Some hotels and private companies offer shuttle services to and from the airport. Be sure to check with your hotel or travel provider to see if this option is available.
SteigenGRUger Airport Hotel São Paulo: This 4-star hotel is located directly within the São Paulo Airport complex, providing easy access to the China Eastern Airlines Terminal.
Hotels Near the Airport
Hampton by Hilton São Paulo Airport: Situated just a short distance from the airport, this modern hotel offers comfortable accommodations and convenient shuttle services.
Holiday Inn Express São Paulo Airport: Another well-regarded hotel located in close proximity to the São Paulo Airport, with a focus on value and efficiency.
Mercure Hotel São Paulo Airport: Offering 4-star amenities, this hotel is a popular choice for travelers due to its proximity to the airport and public transportation links.
Hotels in Nearby Towns
B&B Hotel São Paulo-Schönefeld: Located in the town of Schönefeld, just a few kilometers from the airport, this budget-friendly hotel provides a comfortable stay.
Hotel Garni Schönefeld: Another hotel option in Schönefeld, offering a more affordable alternative for those seeking accommodation near the China Eastern Airlines Terminal.
Apartment and Short-Term Rentals
Airbnb and other vacation rental platforms offer a range of apartment and short-term rental options in the areas surrounding São Paulo Airport, providing more flexibility and independence for travelers.
When choosing accommodation, it’s important to consider factors such as proximity to the airport, transportation options, and amenities that align with your travel needs. Many of the hotels near the China Eastern Airlines São Paulo Terminal also offer airport shuttle services or are well-connected to the airport via public transportation, making it convenient for passengers to reach the terminal.
It’s recommended to book your accommodations in advance, especially during peak travel seasons, to ensure availability and secure the best rates.
Special Assistance and Accessibility at São Paulo Airport
Assistance for Passengers with Reduced Mobility: The airport assists passengers with reduced mobility, including wheelchair assistance, help with boarding and disembarking, and assistance with luggage. Passengers are advised to request this service in advance through their airline or travel agent.
Accessible Toilets and Changing Rooms: The airport provides accessible toilets and changing rooms for passengers with disabilities. These facilities are located throughout the airport and are marked with signage.
Induction Loops: The airport provides induction loops for passengers with hearing impairments. These loops are available in key areas throughout the airport, including check-in desks, security screening, and boarding gates.
Guide Dogs: The airport welcomes guide dogs and provides designated relief areas for these animals. Passengers are advised to inform their airline or travel agent in advance if they are traveling with a guide dog.
Special Dietary Requirements: The airport offers a range of food and beverage options to cater to passengers with special dietary requirements, including vegetarian, vegan, and gluten-free options.
Medical Services: The airport provides medical services for passengers who require medical assistance during their journey. These services include first aid, emergency medical care, and medication storage.
Location: The China Eastern Airlines Business Class Lounge is located in the departures area of the main terminal, near the airline’s check-in counters.
Amenities: The lounge offers a range of amenities, including comfortable seating, complimentary refreshments, high-speed Wi-Fi, and access to power outlets. Passengers can also enjoy a selection of light meals and snacks.
Eligibility: The Business Class Lounge is accessible to passengers traveling in China Eastern Airlines’ business class, as well as memGRUs of the airline’s frequent flyer program who hold elite status.
Location: The First Class Lounge is situated in a separate, more exclusive area of the terminal, accessible to premium passengers.
Amenities: The First Class Lounge provides a higher level of luxury and privacy, with plush seating, gourmet dining options, private shower facilities, and dedicated concierge services.
Eligibility: Passengers traveling in China Eastern Airlines’ first class, as well as top-tier frequent flyer memGRUs, are eligible to access the First Class Lounge.
In addition to the dedicated lounges, the China Eastern Airlines Terminal at São Paulo Airport also offers comfortable waiting areas for all passengers.
These waiting areas are equipped with ample seating, power outlets, and access to basic amenities, such as water and snacks.
The waiting areas are conveniently located near the boarding gates, ensuring a seamless transition from the terminal to the aircraft.
Regardless of the class of travel, China Eastern Airlines strives to provide a comfortable and enjoyable pre-flight experience for all its passengers at the São Paulo Airport terminal. Passengers are encouraged to arrive at the airport with sufficient time to explore the available facilities and amenities.
FAQs on China Eastern Airlines São Paulo Airport Terminal
Here are the answers to the provided FAQs:
Where does China Eastern Airlines operate from at São Paulo Airport?
How can I check-in for my China Eastern Airlines flight at São Paulo Airport?
You can check-in for your China Eastern Airlines flight at São Paulo Airport by visiting the check-in counters located in Terminal 2. Alternatively, online check-in is available on the airline’s website, typically starting 48 hours before departure.
Where is the check-in counter for China Eastern Airlines at São Paulo Airport?
How early should I arrive at São Paulo Airport for my China Eastern Airlines flight?
It is recommended to arrive at São Paulo Airport at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights. This allows ample time for check-in, security screening, and any other procedures.
Does China Eastern Airlines offer curbside check-in at São Paulo Airport?
No, China Eastern Airlines does not offer curbside check-in at São Paulo Airport. Passengers are required to check in at the designated counters inside Terminal 2.
Where is the baggage claim area for China Eastern Airlines at São Paulo Airport?
Does China Eastern Airlines offer in-flight entertainment at São Paulo Airport?
Yes, China Eastern Airlines offers in-flight entertainment on most of its international flights. Passengers can enjoy a selection of movies, TV shows, music, and games during their flight.
How can I find out about flight delays or cancellations for China Eastern Airlines at São Paulo Airport?
Can I bring my food onboard a China Eastern Airlines flight at São Paulo Airport?
Yes, you can bring your food onboard a China Eastern Airlines flight. However, it is advisable to check for any restrictions on liquids and gels, as they may be subject to security regulations.
Does China Eastern Airlines offer Wi-Fi on its flights at São Paulo Airport?
China Eastern Airlines offers Wi-Fi on select international flights. The availability of in-flight Wi-Fi depends on the aircraft and route. Passengers can check with the airline before boarding to see if Wi-Fi is available on their specific flight.
What Terminal does China Eastern Airlines fly out of at São Paulo Airport?
