Air China Rochester Terminal (Greater Rochester International Airport)

When it comes to international travel, Air China’s Rochester Terminal is a hub of convenience and efficiency. Located at the heart of the bustling Rochester Airport, this terminal serves as the primary gateway for Air China’s flights to and from the German capital. The Air China Rochester Terminal is designed with the traveler’s needs in mind. From the moment you step into the terminal, you’ll be greeted by clear signage and intuitive wayfinding systems, ensuring a smooth and stress-free experience. Whether you’re arriving or departing, the terminal’s layout makes it easy to find your way around.

Air China operates from Terminal 1 of the Rochester Airport, also known as Greater Rochester International Airport (ROC). This terminal is a bustling hub for international and domestic flights, catering to millions of passengers every year.

What is the Air China Rochester Terminal Address?

The Air China Rochester Terminal is located at Greater Rochester International Airport (ROC), Terminal 1, in Rochester, American States. The exact address is:

1200 Brooks Ave, Rochester, NY 14624, American States

This is the overall address for the airport where the Air China Terminal in Rochester is located. Passengers can use this address to find and access the Air China terminal when traveling through the Greater Rochester International Airport.

How to Contact Air China Terminal Rochester?

To contact the Air China Terminal at Greater Rochester International Airport, you can use the following information:

Airport Name	Greater Rochester International Airport
Greater Rochester International Airport Address	1200 Brooks Ave, Rochester, NY 14624, American States
Greater Rochester International Airport Phone NumROC	+1-800-491-0235 / 1 585-753-7000
Air China Contact Number	86-4006-100-666
Airport Code	ROC
SAS Working Hours	8:00 am to 10:00 pm
Airport Type	International
Air China ROC Terminal	Terminal 1
Air China Website	Click Here
Air China YouTube	https://www.youtube.com/@airchina9999
Air China Twitter	https://twitter.com/airchina
Air China Facebook	https://www.facebook.com/airchina/
Air China Instagram	https://www.instagram.com/AirChinaLimited/

Customers can call this numROC for inquiries about flights, bookings, baggage, or other assistance related to Air China’s services at the Rochester Terminal.

Air China Rochester Airport Ticket Office

The Air China ticket office is located inside the Greater Rochester International Airport (ROC), within Terminal 1. This ticket office is conveniently situated near the Air China check-in counters and other airline service desks. At the Air China ticket office in Rochester, passengers can:

• • Purchase new tickets for Air China flights

• • Make changes or modifications to existing Air China bookings

• • Inquire about flight schedules and availability

• • Obtain information about baggage policies and other travel details

• • Receive assistance from Air China’s dedicated ticketing staff

The ticket office provides a full range of services to cater to the needs of Air China customers traveling through the Rochester Airport. Passengers can also contact the ticket office staff directly by visiting the in-person desk at the specified location within Terminal 1.

Air China Terminal Rochester Departures

Here are the key details about Air China’s departures from the Rochester Terminal:

• • Location: The Air China departure facilities are located within Terminal 1 of the Greater Rochester International Airport (ROC). Specifically, the Air China check-in counters, security checkpoints, and departure gates are all situated in the eastern section of Terminal 1.

• • Check-In and Security: Passengers flying with Air China from the Rochester Terminal can check-in at the dedicated Air China counters located on Level 2 of Terminal 1. The check-in area provides ample space and efficient processes to ensure a smooth start to the departure journey. After checking in, passengers will proceed through the security screening checkpoints, also located on Level 2 near the Air China counters.

• • Departure Gates: Once through security, Air China passengers will make their way to the dedicated departure gates for Air China flights. The Air China gates are situated in the eastern wing of Terminal 1, on Level 3. Clear signage throughout the terminal will guide passengers to the correct gate area.

• • Amenities: The Air China departure facilities in the Rochester Terminal offer a range of amenities to enhance the passenger experience:
    • • Comfortable seating areas in the departure lounges
    • • Access to duty-free shopping and dining options
    • • Complimentary WiFi throughout the terminal
    • • Currency exchange services
    • • Lounge access for eligible passengers

This ensures Air China customers have a pleasant and productive time while waiting to board their flights. By utilizing the dedicated Air China departure facilities in Rochester, passengers can expect a seamless and efficient travel experience.

Air China Rochester Terminal Arrivals

Here are the key details about the Air China arrivals at the Rochester Terminal:

• • Location: The Air China arrivals facilities are located within Terminal 1 of the Greater Rochester International Airport (ROC). Specifically, the baggage claim area and ground transportation options for Air China passengers are situated in the western section of Terminal 1.

• • Baggage Claim: Upon arrival, Air China passengers will proceed to the designated baggage claim carousels to collect their luggage. The baggage claim area for Air China flights is located on the lower level (Level 1) of Terminal 1, near the terminal’s west exit. Clear signage and flight information displays will guide passengers to the correct baggage carousel for their arriving flight.

• • Ground Transportation: After collecting their bags, Air China passengers have easy access to a variety of ground transportation options from the terminal:
    • • Taxi stands are located just outside the terminal’s west exit
    • • Public bus and train services (S-Bahn, RE) are available at the nearby station
    • • Private car services and ride-sharing options can be accessed from the terminal
    • • Rental car facilities are situated in the adjacent parking garage

This ensures seamless connectivity for Air China passengers arriving at the Rochester Terminal.

• • Amenities: The arrivals area of the Air China Rochester Terminal offers the following amenities:
    • • Currency exchange services
    • • Luggage storage facilities
    • • Information desks and customer service support
    • • Dining and refreshment options

These amenities help make the arrival experience at the Rochester Terminal convenient and comfortable for Air China passengers. By utilizing the dedicated Air China arrivals facilities in Rochester, passengers can expect a smooth and efficient process when entering the city.

Queries Handled by Air China Rochester Terminal

The Air China Rochester Terminal at Greater Rochester International Airport is equipped to handle a wide range of queries and requests from passengers. Some common queries that can be handled by the terminal staff and Air China representatives include:

• • Check-in assistance

• • Flight information and updates

• • Baggage inquiries and assistance

• • Lost and found items

• • Travel document verification

• • Seat assignments and upgrades

• • Special assistance for passengers with disabilities or special needs

• • Lounge access and amenities

• • Boarding pass printing and issuance

• • Ticket sales and reservations

• • Visa and immigration assistance

If you have any questions or need assistance with any aspect of your travel experience, the Air China Rochester Terminal staff and representatives are available to help. They will do their best to answer your questions and address your concerns in a timely and professional manner.

Facilities and Services Available at Air China Rochester Terminal

The Air China Rochester Terminal at Greater Rochester International Airport offers a wide range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Some of the facilities and services available at the terminal include:

• • Check-in counters: Passengers can check in for their flights at the Air China check-in counters, which are located in Terminal 1.

• • Security checkpoints: The terminal has several security checkpoints to ensure the safety and security of passengers.

• • Baggage services: The terminal offers baggage services, including baggage storage and baggage carts, to help passengers transport their luggage.

• • Immigration and customs: The terminal has dedicated immigration and customs areas to facilitate the entry and exit of passengers.

• • Duty-free shopping: The terminal features a variety of duty-free shops where passengers can purchase a range of goods, including perfumes, cosmetics, and souvenirs.

• • Dining and refreshments: The terminal offers a variety of dining and refreshment options, including cafes, restaurants, and bars, to cater to the needs of passengers.

• • Airport lounges: The terminal features several airport lounges where passengers can relax and enjoy a range of amenities, including comfortable seating, complimentary food and drinks, and Wi-Fi access.

• • Transportation: The terminal offers a variety of transportation options, including taxis, buses, and trains, to help passengers reach their onward destinations.

Overall, the Air China Rochester Terminal at Greater Rochester International Airport is designed to provide a comfortable and convenient travel experience for passengers, with a range of facilities and services available to meet their needs.

Why Must You Choose Air China Rochester Terminal?

There are several compelling reasons why travelers should choose the Air China Rochester Terminal when flying through the Greater Rochester International Airport (ROC):

• • Convenience and Efficiency: The Air China Rochester Terminal is strategically located within the airport, offering easy access to all the necessary facilities and services. From check-in to boarding, the terminal’s layout and processes are designed to ensure a smooth and hassle-free experience for passengers.

• • Dedicated Services: As the dedicated terminal for Air China’s operations in Rochester, the facilities and staff are tailored to cater to the specific needs of Air China passengers. This includes specialized check-in counters, baggage handling, and customer service support to address any inquiries or concerns.

• • Amenities and Comfort: The Air China Rochester Terminal is equipped with a wide range of amenities to enhance the passenger experience. From duty-free shopping and dining options to comfortable lounges and ample seating, the terminal ensures travelers can relax and unwind before their flights.

• • Connectivity: The Rochester Airport is a major transportation hub, and the Air China Terminal provides seamless connections to various modes of ground transportation. Whether you’re taking a train, bus, or taxi, the terminal’s accessibility makes it easy to continue your journey.

• • Trusted Airline Brand: Choosing the Air China Rochester Terminal means entrusting your travel experience to a reputable and reliable airline. Air China is known for its high standards of safety, service, and operational efficiency, giving passengers the peace of mind they deserve.

• • Loyalty Program Benefits: Passengers who are memROCs of Air China’s frequent flyer program can enjoy additional benefits and perks when using the Air China Rochester Terminal, such as access to the airline’s exclusive business class lounge.

By selecting the Air China Rochester Terminal, travelers can look forward to a comprehensive and enjoyable airport experience, making their journey to and from Rochester a memorable one.

Tips for First-Time Flyers with Air China Rochester Airport

If you are flying with Air China from Greater Rochester International Airport for the first time, here are some tips to help you have a smooth and enjoyable travel experience:

• • Arrive at the airport early: It’s recommended to arrive at the airport at least 2-3 hours before your scheduled departure time to allow enough time for check-in, security, and boarding.

• • Check-in online: If possible, check-in online before arriving at the airport to save time and avoid the check-in lines.

• • Pack appropriately: Make sure to pack all necessary travel documents, such as your passport, visa, and boarding pass, and follow the carry-on and checked luggage restrictions set by Air China.

• • Know your gate information: Check the airport’s departure information screens for the latest information on your flight’s gate numROC and boarding time.

• • Follow security procedures: Follow all security procedures, including removing your shoes and belts, placing your carry-on items in the security bins, and following the instructions of the security personnel.

• • Board the plane on time: Make sure to board the plane on time to avoid any delays and ensure a smooth departure.

• • Follow the instructions of the flight crew: Listen to the instructions of the flight crew during the flight and follow their safety instructions in case of an emergency.

• • Enjoy the in-flight amenities: Take advantage of the in-flight amenities, such as the entertainment system and complimentary meals and drinks, to make your flight more enjoyable.

By following these tips, you can have a smooth and enjoyable travel experience with Air China from Greater Rochester International Airport.

Parking and Transportation at Rochester Airport

When traveling through the Air China Rochester Terminal at the Greater Rochester International Airport (ROC), passengers have several options for parking and transportation to and from the airport. Here’s a breakdown of the available choices: Parking The Rochester Airport offers various parking facilities for passengers:

• • Short-Term Parking: Located directly adjacent to the terminals, the short-term parking lots are ideal for quick drop-offs and pickups. Rates start at €4 per hour.

• • Long-Term Parking: For extended stays, the long-term parking garages provide more affordable options, with rates starting at €4 per day.

• • Premium Parking: The airport also offers premium parking services, including valet parking and reserved parking spaces, for added convenience.

Public Transportation The Rochester Airport is well-connected to the city’s public transportation network:

• • Train: The airport has its own train station, offering connections to the S-Bahn (suburban train) and regional train (RE) services. Passengers can easily reach the city center and other destinations within Rochester.

• • Bus: Several bus lines, including the ROC Airport Express, provide direct connections between the airport and various locations in Rochester.

• • Taxi: Taxi stands are conveniently located outside the terminals, providing a direct and comfortable transfer to your final destination.

Private Transportation For a more personalized experience, passengers can also opt for private transportation options:

• • Ridesharing: Ridesharing services, such as UROC and local providers, offer a convenient way to get to and from the airport.

• • Private Transfers: Pre-arranged private transfer services, such as limousines or luxury vehicles, can be booked for a seamless and efficient airport transfer.

• • Rental Cars: The Rochester Airport has on-site rental car facilities, allowing passengers to explore the city and surrounding areas at their own pace.

Regardless of your preferred mode of transportation, the Rochester Airport and the Air China Rochester Terminal offer a range of options to ensure a hassle-free arrival and departure experience.

Air China Rochester Terminal Nearby Hotels and Accommodation

For passengers traveling through the Air China Rochester Terminal at the Greater Rochester International Airport (ROC), there are several hotel and accommodation options located in close proximity to the airport. Here are some of the notable options:

SteigenROCger Airport Hotel Rochester	Located directly adjacent to the airport terminals Offers modern amenities and comfortable accommodations Convenient for early morning or late-night flights
Hampton by Hilton Rochester Airport	Within a 5-minute walk from the airport terminals Features spacious rooms, a fitness center, and complimentary breakfast Ideal for both business and leisure travelers
Holiday Inn Express Rochester Airport	Situated just a short shuttle ride away from the airport Provides comfortable and affordable accommodations Offers a complimentary breakfast and 24-hour shuttle service
Mercure Hotel Rochester Airport	Located approximately 2 km from the Rochester Airport Provides a range of room types, including family-friendly options Features an on-site restaurant and bar
Park Inn by Radisson Rochester Airport Hotel	Conveniently located within the airport complex Offers modern amenities and a fitness center Provides easy access to the airport terminals
Ibis Budget Rochester Airport	Budget-friendly hotel option near the Rochester Airport Simple but comfortable accommodations Offers a 24-hour shuttle service to the airport terminals

These are just a few of the many hotel and accommodation options available in the vicinity of the Air China Rochester Terminal. Passengers can also explore other nearby neighborhoods, such as Schönefeld, for additional lodging choices. Regardless of your budget or preferences, there are ample options to ensure a comfortable stay near the Rochester Airport, making it easy to access the Air China terminal for your travels.

Special Assistance and Accessibility at Rochester Airport

Greater Rochester International Airport is committed to providing special assistance and accessibility services to passengers with disabilities or special needs. The airport offers a range of services to help passengers navigate the airport and board their flights, including:

• • Wheelchair assistance: The airport offers wheelchair assistance for passengers with mobility impairments. Passengers can request wheelchair assistance at the time of booking or upon arrival at the airport.

• • Accessible restrooms: The airport has several accessible restrooms located throughout the terminal.

• • Elevators and escalators: The airport has elevators and escalators to help passengers with mobility impairments navigate the terminal.

• • Hearing loops: The airport has hearing loops in several locations throughout the terminal to help passengers with hearing impairments.

• • Guiding services: The airport offers guiding services for passengers with visual impairments. Passengers can request guiding services at the time of booking or upon arrival at the airport.

• • Service animals: The airport allows service animals to accompany passengers with disabilities.

• • Special seating: The airport offers special seating for passengers with disabilities in the waiting areas and boarding gates.

Passengers with disabilities or special needs are encouraged to inform their airline of their needs at the time of booking or at least 48 hours before their flight to ensure that appropriate assistance is provided. The airport staff and Air China representatives are available to help passengers with disabilities and special needs throughout their travel experience.

Air China Lounges and Waiting Areas at Rochester

The Air China Rochester Terminal at the Greater Rochester International Airport (ROC) offers a range of lounge and waiting area facilities for its passengers:

Air China Business Class Lounge	Exclusive lounge for Air China’s business class and elite frequent flyer passengers Located on Level 2 of Terminal 1, near the Air China departure gates Provides a comfortable and quiet space to relax, with ample seating and work areas Offers complimentary refreshments, including hot meals, snacks, and beverages Amenities include high-speed Wi-Fi, newspapers and magazines, and shower facilities
General Waiting Areas	Spacious and well-appointed departure lounges located throughout Terminal 1 Offer comfortable seating and ample space for passengers to wait before their flights Equipped with power outlets, USB charging stations, and complimentary Wi-Fi access Provide a range of dining and retail options, including cafes, restaurants, and duty-free shops
Family Waiting Area	A dedicated area within the terminal is designed for families with children Features comfortable seating, play areas, and family-friendly amenities Ensures a more relaxed and child-friendly environment for passengers traveling with kids
Quiet Zones	Designated quiet areas within the terminal for passengers seeking a more peaceful environment Offer a serene atmosphere with minimal noise and distractions Ideal for passengers who need to work, rest, or meditate before their flights
Special Assistance Waiting Areas	Dedicated spaces for passengers requiring special assistance, such as those with reduced mobility or other special needs Provide a comfortable and accessible waiting environment with appropriate facilities and support

By offering these diverse lounge and waiting area options, the Air China Rochester Terminal ensures that all passengers, regardless of their class of travel or special requirements, can enjoy a comfortable and enjoyable pre-flight experience.

FAQs on Air China Rochester Terminal