Nestled within the bustling Lisbon Portela Airport (LIS), the Aer Lingus terminal is a modern, state-of-the-art facility that caters to the needs of our passengers. Strategically located, this terminal provides easy access to both domestic and international flights, ensuring a smooth and efficient travel experience. The Aer Lingus Lisbon terminal is situated in Terminal 5, also known as the JetBlue Terminal. This modern and well-equipped facility offers a range of amenities, including duty-free shopping, dining options, and comfortable seating areas. Passengers can also enjoy access to Aer Lingus’ exclusive lounge, providing a tranquil space to relax and unwind before their flight.
What is the Aer Lingus Lisbon Terminal Address?
The Aer Lingus terminal is located within Terminal 5 at LIS Airport. Terminal 5 is also known as the JetBlue Terminal, as it is the main hub for JetBlue Airways. The full address for Lisbon Portela Airport is:
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
The terminal is easily accessible from the main LIS Airport complex. Passengers can follow the signs and directions within the airport to locate the Aer Lingus check-in counters and facilities.
How to Contact Aer Lingus Terminal Lisbon?
For general inquiries or assistance at Aer Lingus Terminal at LIS, passengers can contact the terminal’s customer service team. However, for Aer Lingus-specific inquiries, it is best to contact Aer Lingus directly.
Airport Name
Lisbon Portela Airport
Lisbon Portela Airport Address
Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal
I hope this contact information is helpful for anyone looking to reach the Aer Lingus team at our Lisbon terminal. Please let me know if you need any additional assistance.
Lisbon Aer Lingus Terminal Departures
To ensure a smooth departure experience from Lisbon with Aer Lingus, passengers should be aware of the following information:
Check-in: Lisbon Aer Lingus Terminal Passengers can check-in at Terminal 5 at LIS. Aer Lingus offers both online check-in and check-in at the airport. Online check-in is available up to 30 hours before departure.
Baggage Drop: Lisbon Aer Lingus Terminal Passengers who have checked in online or at a self-service kiosk can drop off their baggage at the baggage drop-off desks located in Terminal 5.
Security Screening: After completing check-in and baggage drop procedures, passengers must go through security screening before proceeding to their departure gate.
Departure Gates: Lisbon Aer Lingus Terminal flights depart from gates in Terminal 5. Passengers can find their assigned gate on the monitors throughout the terminal or by checking the Aer Lingus app.
Passengers are advised to arrive at the airport at least 3 hours before their scheduled departure time to allow ample time for check-in, security screening, and other pre-departure procedures.
Aer Lingus Terminal Lisbon Arrivals
Upon arrival at Lisbon airports with Aer Lingus, passengers should be aware of the following information to ensure a smooth experience:
Disembarkation: Aer Lingus flights arrive at Terminal 5 at LIS. Passengers will disembark from the aircraft and proceed to the terminal.
Immigration and Customs: Non-US citizens must go through immigration and customs procedures. US citizens, legal permanent residents, and those with Electronic System for Travel Authorization (ESTA) approval can use the automated passport control kiosks for expedited processing.
Baggage Claim: After clearing immigration and customs, passengers can proceed to the baggage claim area in Terminal 5 to collect their checked luggage.
Passengers should ensure they have all necessary travel documents and any required COVID-19 test results or vaccination certificates to meet entry requirements for the Portugal.
Queries Handled by Aer Lingus Lisbon Terminal
The Aer Lingus terminal staff at Lisbon airports (LIS and EWR) can assist passengers with various queries related to their travel experience. Some of the common queries handled by Aer Lingus terminal staff include:
Flight Information: Lisbon Aer Lingus Terminal Passengers can inquire about flight status, delays, cancellations, and gate changes.
Check-in Procedures: Aer Lingus Lisbon Terminal staff can provide guidance on check-in procedures, including online check-in, self-service kiosk check-in, and check-in counter assistance.
Baggage Services: Lisbon Aer Lingus Terminal Passengers can seek help with baggage drop, lost or damaged luggage, and special baggage handling requirements.
Immigration and Customs: Aer Lingus Lisbon Terminal staff can provide information on immigration and customs procedures, including necessary documents, entry requirements, and clearance processes.
Airport Services: Aer Lingus Lisbon terminal staff can provide information on airport services, such as lounges, restaurants, shops, and other amenities.
Flight Connections: Lisbon Aer Lingus Terminal Passengers with connecting flights can inquire about transfer procedures, including baggage transfer, boarding pass issuance, and assistance with connecting flights.
COVID-19 Travel Guidelines: Aer Lingus Lisbon Terminal staff can provide information on COVID-19 travel guidelines, such as testing requirements, vaccination certificates, and quarantine regulations.
Passengers are encouraged to contact Aer Lingus directly for specific inquiries or assistance related to their flights. The Aer Lingus website, mobile app, and customer service hotline can also provide valuable information and support.
Facilities and Services Available at Aer Lingus Lisbon Terminal
Aer Lingus passengers can enjoy various facilities and services at the airline’s terminals at Lisbon Portela Airport (LIS) and Newark Liberty International Airport (EWR) in Lisbon. Some of the key facilities and services available are:
Check-in: Aer Lingus offers both online check-in and check-in at the airport. Passengers can use self-service kiosks or check-in counters at Lisbon Aer Lingus Terminal.
Baggage Services: Aer Lingus Lisbon Terminal provides baggage drop-off, lost luggage assistance, and special baggage handling services.
Security Screening: Lisbon Aer Lingus Terminal passengers can access dedicated security lanes for expedited screening at Lisbon Aer Lingus Terminal.
Retail and Dining: Lisbon Aer Lingus Terminal offers a wide range of shopping and dining options, including duty-free shops, restaurants, and cafes.
Wi-Fi: Free Wi-Fi is available throughout Terminal 5 for passengers to stay connected.
Charging Stations: Power outlets and charging stations are available for passengers to charge their devices.
Quiet Rooms: Lisbon Aer Lingus Terminal has quiet rooms for passengers who need a peaceful space to rest or pray.
Passengers are encouraged to check the official websites of LIS and EWR airports for the most up-to-date information on facilities and services available at Aer Lingus terminals.
Why Must You Choose Aer Lingus Lisbon Terminal?
Choosing Aer Lingus for your travel to and from Lisbon offers several benefits, making it a preferred option for many travelers:
Convenient Flight Schedules: Aer Lingus Terminal Lisbon operates regular flights between Lisbon and various destinations, providing passengers with a range of convenient flight schedules.
Competitive Pricing: Aer Lingus Terminal Lisbon offers competitive airfare, making it an affordable choice for travelers seeking value for money.
Modern Aircraft: Aer Lingus Terminal Lisbon operates a modern fleet, ensuring passengers enjoy a comfortable and reliable journey.
Excellent Customer Service: Aer Lingus Terminal Lisbon is known for its high-quality customer service, with friendly and professional staff available to assist passengers throughout their journey.
Terminal Amenities: Aer Lingus Terminal Lisbon passengers can enjoy a range of facilities and services at the airline’s terminals at LIS and EWR, including lounges, retail and dining options, and special assistance services.
Smooth Check-in and Baggage Services: Aer Lingus Terminal Lisbon provides efficient check-in and baggage services, with options for online check-in, self-service kiosks, and dedicated baggage drop-off counters.
Priority Boarding: Aer Lingus Terminal Lisbon Passengers with eligible status can enjoy priority boarding, allowing them to board the aircraft ahead of other passengers.
Frequent Flyer Program: Aer Lingus Terminal Lisbon offers a frequent flyer program, AerClub, which allows passengers to earn and redeem miles for flights, upgrades, and other benefits.
Onboard Experience: Aer Lingus Terminal Lisbon offers a comfortable and enjoyable onboard experience, with a selection of inflight entertainment, meals, and beverages.
Reliable Connectivity: Aer Lingus Terminal Lisbon provides reliable connectivity between Lisbon and various destinations, making it an excellent choice for both business and leisure travel.
By choosing Aer Lingus Lisbon Terminal, passengers can enjoy a seamless and enjoyable travel experience, with a range of benefits designed to enhance their journey.
Tips for First-Time Flyers with Aer Lingus at Lisbon Portela Airport
Arrive Early: Allow ample time for check-in, security screening, and other pre-departure procedures. Aer Lingus recommends arriving at least 3 hours before the scheduled departure time.
Check-in Online: Save time by checking in online up to 30 hours before departure. This allows you to select your seat, print your boarding pass, or download it to your mobile device.
Review Travel Documents: Ensure you have all necessary travel documents, including a valid passport, visa (if required), and any required COVID-19 test results or vaccination certificates.
Packing: Pack essential items in your carry-on luggage, such as medications, travel documents, and valuables. Follow the airline’s baggage policy for checked luggage.
Security Screening: Be prepared for security screening by removing prohibited items from your carry-on luggage, such as liquids over 3.4 ounces, sharp objects, and large electronics. Wear easily removable shoes and outerwear for a quicker process.
Locate Your Gate: Check the monitors throughout the terminal or use the Aer Lingus app to find your assigned gate. Be at the gate at least 45 minutes before departure.
Boarding: Listen for boarding announcements and proceed to the gate when your row or group is called. Have your boarding pass and travel documents ready for inspection.
Inflight Experience: Enjoy the onboard experience, including inflight entertainment, meals, and beverages. Be mindful of other passengers and follow the airline’s safety guidelines.
Arrival Procedures: Upon arrival, follow the signs to immigration and customs. Non-US citizens must go through immigration and customs procedures, while US citizens, legal permanent residents, and those with Electronic System for Travel Authorization (ESTA) approval can use automated passport control kiosks for expedited processing.
Baggage Claim: After clearing immigration and customs, proceed to the baggage claim area to collect your checked luggage. If your baggage is delayed or lost, contact Aer Lingus’ baggage services for assistance.
By following these tips, first-time flyers with Aer Lingus at Lisbon Portela Airport can enjoy a smooth and stress-free travel experience.
Parking and Transportation at Lisbon Airport
Lisbon airports offer various parking and transportation options for passengers, including:
Parking at LIS Airport
LIS Airport offers several parking options for travelers:
On-airport Parking: LIS has multiple on-airport parking lots and garages, including the Central Terminal Area Parking, which is closest to the Aer Lingus terminal in Terminal 5.
Off-Airport Parking: There are also several off-airport parking facilities located near the airport, offering shuttle services to the terminals.
Valet Parking: For a more convenient option, LIS Airport offers valet parking services at select terminals.
Passengers can reserve parking spots in advance through the airport’s website or mobile app to ensure availability.
Transportation to/from LIS Airport
LIS Airport is well-connected to various transportation options, making it easy for Aer Lingus passengers to reach the terminal.
AirTrain LIS: This automated light rail system connects all terminals, parking lots, and off-airport transportation hubs, including the nearby subway and commuter rail stations.
Taxi and Rideshare: Taxis, as well as popular rideshare services like Uber and Lyft, are readily available at the airport’s designated pickup and drop-off areas.
Public Transportation: Passengers can use the Lisbon City subway system or the Long Island Rail Road to reach LIS Airport, with connections to the AirTrain.
Shuttle Services: Many hotels and private shuttle companies offer transportation services to and from LIS Airport for a fee.
Private Vehicle: Travelers can also be dropped off or picked up at the airport’s designated curbside areas.
Aer Lingus passengers are advised to plan their transportation to the airport in advance and allow ample time to reach the Aer Lingus terminal in Terminal 5, especially during peak travel times.
Aer Lingus Lisbon Terminal Nearby Hotels and Accommodation
Passengers traveling with Aer Lingus to Lisbon may find it convenient to stay at nearby hotels or accommodations. Here are some options for Lisbon Portela Airport (LIS).
Courtyard by Marriott Lisbon LIS Airport
Located just 0.5 miles from the Aer Lingus terminal in LIS Terminal 5
Offers modern amenities, including a fitness center and on-site dining
Hilton Garden Inn Lisbon/LIS Airport
Situated just 1 mile from the Aer Lingus terminal
Provides complimentary shuttle service to and from the airport
Hampton Inn & Suites Lisbon-LIS Airport
Conveniently located 1.5 miles from the Aer Lingus terminal
Features a 24-hour shuttle service to the airport
Fairfield Inn & Suites by Marriott Lisbon LIS Airport
Located approximately 2 miles from the Aer Lingus terminal
Offers a free airport shuttle and on-site parking
Hyatt Place Lisbon/LIS
Situated just 2.5 miles from the Aer Lingus terminal
Provides a free 24-hour shuttle to and from the airport
These are just a few of the many hotel options available near the Aer Lingus terminal at LIS Airport. Passengers can also explore other nearby accommodations, such as extended-stay hotels, budget-friendly options, and luxury properties, depending on their needs and preferences.
When booking a hotel, Aer Lingus passengers are encouraged to consider the proximity to the terminal, availability of airport shuttle services, and amenities that will make their stay more comfortable. Our team is happy to provide additional recommendations or assist with hotel reservations upon request.
Special Assistance and Accessibility at Lisbon Portela Airport
Lisbon Portela Airport (LIS) is committed to providing accessible facilities and services for passengers with disabilities and special needs. Some of the special assistance and accessibility features available at LIS are:
Accessible Parking: LIS offers designated accessible parking spaces in all parking lots. Disabled parking permit holders are eligible for discounted parking rates.
Airport Shuttle: LIS provides a free airport shuttle bus service between the terminals and parking lots. The shuttle buses are wheelchair accessible.
Wheelchair Services: Passengers who require wheelchair assistance can request this service through their airline or at the airport. LIS has wheelchairs available for use, and airline staff or contracted service providers can assist passengers with their mobility needs.
Accessible Restrooms: All restrooms at LIS are equipped with accessible stalls, sinks, and hand dryers. Some restrooms also have adult changing tables for passengers with disabilities.
Service Animals: LIS allows service animals to accompany passengers with disabilities throughout the airport. Passengers should inform their airline in advance if they plan to travel with a service animal.
TTY/TDD Phones: LIS has TTY/TDD phones available for passengers with hearing or speech impairments. These phones can be found at the information counters in each terminal.
Visual Paging: LIS offers visual paging services for passengers with hearing impairments. Passengers can request this service at the information counters in each terminal.
Passengers are encouraged to contact their airline or the airport directly for specific inquiries or assistance related to their travel needs. The LIS airport website and mobile app also provide valuable information and resources for passengers with disabilities or special needs.
Aer Lingus Lounges and Waiting Areas at Lisbon Portela Airport
Aer Lingus passengers traveling through Lisbon Portela Airport (LIS) can enjoy access to lounges and waiting areas, depending on their ticket class or frequent flyer status. Here are some options for Aer Lingus passengers at LIS:
Aer Lingus Lounge: Located at Terminal 5, the Aer Lingus Lounge offers a comfortable and relaxing space for passengers to unwind before their flight. The lounge features a variety of amenities, including complimentary food and beverages, Wi-Fi, and comfortable seating areas.
Partner Lounges: Aer Lingus passengers may also have access to partner lounges at LIS, depending on their ticket class or frequent flyer status. These lounges typically offer similar amenities to the Aer Lingus lounge, such as complimentary food and beverages, Wi-Fi, and comfortable seating areas.
Waiting Areas: For passengers who do not have access to lounges, LIS offers various waiting areas throughout Terminal 5. These areas provide comfortable seating, Wi-Fi, and charging stations for passengers to use while waiting for their flight.
Passengers are encouraged to check the Aer Lingus website or contact the airline directly for specific information on lounge access, amenities, and waiting areas at LIS. Aer Lingus lounges and partner lounges may have specific eligibility requirements or fees associated with access, so it’s important to verify these details before arriving at the airport.
FAQs on Lisbon Airport Terminal Aer Lingus
Here are the answers to the FAQs about Aer Lingus operations at Lisbon Airport:
Where does Aer Lingus operate from at Lisbon Airport?
Aer Lingus operates from Terminal 5 at Lisbon Portela Airport (LIS) in Lisbon.
How can I check-in for my Aer Lingus flight to Lisbon?
Passengers can check in for their Aer Lingus flight at the dedicated Aer Lingus check-in counters located within Terminal 5 at LIS Airport.
Where is the check-in counter for Aer Lingus in Lisbon?
The Aer Lingus check-in counters are situated within Terminal 5 at LIS Airport.
How early should I arrive in Lisbon for my Aer Lingus flight?
Aer Lingus recommends that passengers arrive at the LIS terminal at least 2 hours before their scheduled departure time.
Does Aer Lingus offer curbside check-in in Lisbon?
Yes, Aer Lingus does offer curbside check-in services at the LIS terminal for the convenience of their passengers.
Where is the baggage claim area for Aer Lingus in Lisbon?
The baggage claim area for Aer Lingus arrivals is located within Terminal 5 at LIS Airport.
Does Aer Lingus offer in-flight entertainment in Lisbon?
Yes, Aer Lingus provides in-flight entertainment options for passengers on their flights departing from the LIS terminal.
How can I find out about flight delays or cancellations for Aer Lingus in Lisbon?
Passengers can check the Aer Lingus website or contact the airline’s customer service team for the most up-to-date information on any flight delays or cancellations at the LIS terminal.
Can I bring my food onboard an Aer Lingus flight to Lisbon?
Yes, passengers are generally allowed to bring their food and non-alcoholic beverages onboard Aer Lingus flights departing from the LIS terminal.
Does Aer Lingus offer Wi-Fi on its flights to Lisbon?
Yes, Aer Lingus offers in-flight Wi-Fi connectivity on their flights departing from the LIS terminal.
What Terminal does Aer Lingus fly out of in Lisbon?
Aer Lingus operates out of Terminal 5 at Lisbon Portela Airport (LIS) in Lisbon.
What Terminal is Aer Lingus Arrival at Lisbon?
Aer Lingus arrivals are handled at Terminal 5 at LIS Airport in Lisbon.
Where do I pick up arriving passengers in Lisbon?
Arriving Aer Lingus passengers can be picked up from the designated ground transportation areas within Terminal 5 at LIS Airport.
Where does Aer Lingus fly from in Lisbon?
Aer Lingus operates flights from Terminal 5 at Lisbon Portela Airport (LIS) in Lisbon.
What Aer Lingus Terminal is domestic arrivals in Lisbon?
Aer Lingus domestic arrivals are handled at Terminal 5 of LIS Airport in Lisbon.
