The Lufthansa Terminal is situated within the larger Terminal 1 complex at GRU Airport, which is shared by several other international airlines. This centralized location at one of the busiest airports in the world makes the Lufthansa Terminal a convenient and accessible hub for the airline’s flights to and from São Paulo.
Passengers can easily find the Lufthansa Terminal by following the signs and wayfinding within the GRU airport facilities. The terminal offers dedicated check-in counters, a Lufthansa Lounge, and other amenities to provide a seamless experience for Lufthansa travelers passing through São Paulo.
By utilizing these various contact options, you can easily get in touch with the Lufthansa team at the GRU Terminal to address any questions, concerns, or assistance you may need during your travel experience.
Arrive at least 3 hours before the scheduled departure time
Check-in at Lufthansa check-in counters in the departures area
Proceed to the security checkpoint
Proceed to the departure gate
Other important information:
Lufthansa offers self-service check-in kiosks and baggage drop-off machines for added convenience
Ensure you have all necessary travel documents, including a valid passport and any required visas, before proceeding to the check-in counter or self-service kiosk
Check the latest information from Lufthansa or the airport’s official website before traveling to ensure there are no changes to the departure process or terminal assignments.
Arriving at Lufthansa São Paulo Terminal passengers can expect a streamlined baggage claim process at the dedicated terminal.
The Lufthansa Terminal São Paulo offers easy access to a variety of ground transportation options, including taxis, shuttles, and public transportation.
Arriving passengers can access currency exchange facilities within the Lufthansa Terminal to exchange foreign currency for US dollars.
Lufthansa Terminal São Paulo has partnered with service providers to offer expedited customs and immigration clearance, such as Global Entry, for a smoother entry into the Brazil.
The Lufthansa team at the São Paulo Terminal is on hand to provide assistance and support to arriving passengers, ensuring a stress-free arrival experience.
The Lufthansa Terminal is designed to cater to the needs of arriving Lufthansa passengers, providing a comprehensive set of amenities and services to facilitate a seamless transition.
Assistance with making, modifying, or canceling flight reservations
Providing information on flight schedules and availability
Handling seat assignments and upgrades
Check-in and Baggage
Guidance on the check-in process and baggage allowances
Assistance with checking in luggage and handling any issues
Providing updates on the status of checked baggage
Travel Documentation
Advising passengers on visa and passport requirements for their destination
Assisting with the processing of travel documents, if needed
Offering guidance on customs and immigration procedures
Loyalty Program
Assisting Miles & More members with account management and redemption
Providing information on the benefits and privileges of the loyalty program
Addressing any questions or issues related to Miles & More accounts
By having a dedicated team of knowledgeable staff at the Lufthansa Terminal São Paulo, the airline can provide comprehensive support and address a wide range of passenger queries, ensuring a seamless and enjoyable travel experience.
Facilities and Services Available at Lufthansa São Paulo Terminal
The Lufthansa terminal in São Paulo offers a range of facilities and services to ensure a comfortable and convenient travel experience for passengers. Some of the facilities and services available at the Lufthansa terminal include:
Check-in and baggage drop-off: Passengers can check in for their flights and drop off their checked luggage at the Lufthansa check-in counters in the departures area of the terminal.
Security screening: Passengers must undergo security screening before proceeding to their departure gate. The security checkpoint is equipped with state-of-the-art screening equipment to ensure the safety and security of all passengers.
Duty-free shopping: Passengers can shop for a range of duty-free items, including perfume, cosmetics, tobacco, and alcohol, at the duty-free shops located in the terminal.
Food and beverage outlets: Passengers can choose from a variety of food and beverage outlets, including cafes, restaurants, and bars, located throughout the terminal.
Currency exchange: Passengers can exchange their currency for US dollars at the currency exchange booths located in the terminal.
Prayer rooms: Passengers who wish to pray or meditate can use the prayer rooms located in the terminal.
Free Wi-Fi: Passengers can stay connected with free Wi-Fi available throughout the terminal.
These facilities and services are subject to change, and it is always a good idea to check the latest information from Lufthansa or the airport’s official website before traveling to ensure that there are no changes to the facilities and services available at the Lufthansa terminal.
Why Must You Choose Lufthansa São Paulo Terminal?
Unparalleled Convenience: The Lufthansa Terminal São Paulo is strategically located within the larger GRU airport complex, providing easy access and streamlined processes for passengers. From efficient check-in and baggage handling to seamless ground transportation options, the terminal is designed to minimize hassle and maximize convenience.
Exceptional Passenger Amenities: The Lufthansa Terminal São Paulo boasts a comprehensive array of passenger amenities, including the well-appointed Lufthansa Lounge, a diverse selection of dining and shopping options, and access to essential services like currency exchange. These amenities enhance the overall travel experience and cater to the diverse needs of passengers.
Dedication to Customer Service: Lufthansa Terminal São Paulo is known for its commitment to exceptional customer service, and this is reflected in the dedicated staff at the São Paulo Terminal. Passengers can expect personalized assistance, prompt responses to inquiries, and a genuine effort to address their needs and concerns.
Integrated Loyalty Program: For frequent flyers, the Lufthansa Terminal São Paulo offers seamless integration with the airline’s Miles & More loyalty program. Passengers can easily manage their accounts, redeem miles, and enjoy the benefits of their elite status, further enhancing the overall travel experience.
Smooth Arrival and Departure Processes: The Lufthansa Terminal São Paulo is designed to facilitate efficient arrival and departure processes, from the streamlined baggage claim to expedited customs and immigration clearance. This ensures a stress-free transition for passengers, whether they are beginning or ending their journey.
Connectivity to Lufthansa’s Global Network: As a major international hub for Lufthansa, the São Paulo Terminal provides passengers with convenient access to the airline’s extensive global network. This allows travelers to seamlessly connect to a wide range of destinations across Europe, Asia, and beyond.
By choosing the Lufthansa Terminal at GRU, passengers can enjoy a superior travel experience, marked by unparalleled convenience, exceptional amenities, and the renowned customer service that Lufthansa is known for. This makes the Lufthansa Terminal an attractive and compelling choice for travelers passing through São Paulo.
Check-in Online: São Paulo Lufthansa Terminal offers online check-in, which allows you to check-in for your flight, select your seat, and print your boarding pass up to 24 hours before your scheduled departure time.
Arrive Early: It is recommended to arrive at the airport at least 3 hours before your scheduled departure time for international flights and 2 hours for domestic flights. This will give you enough time to go through security screening, find your gate, and board your flight.
Pack Appropriately: Make sure to pack your carry-on luggage according to the airline’s baggage policy. Check the size and weight restrictions and ensure that you do not pack any prohibited items, such as liquids over 100ml or sharp objects.
Bring Travel Documents: Make sure to bring all necessary travel documents, including your passport, boarding pass, and any required visas or travel authorizations. Keep these documents in a secure and easily accessible place.
Go Through Security: To go through security screening, you will need to remove your shoes, belts, jackets, and any electronic devices from your carry-on luggage. Follow the instructions of the security personnel and be prepared to answer any questions.
Find Your Gate: Once you have cleared security, locate your gate on the airport’s flight information screens. Make sure to arrive at your gate at least 30 minutes before your scheduled departure time.
Boarding: When it’s time to board, listen for announcements and follow the instructions of the Lufthansa staff. Have your boarding pass and travel documents ready for inspection.
In-Flight Comfort: São Paulo Lufthansa Terminal offers a range of in-flight amenities, such as complimentary food and beverages, in-flight entertainment, and comfortable seating. Make sure to take advantage of these amenities to make your flight more enjoyable.
GRU has several on-airport parking lots and garages, ranging from short-term to long-term options.
Parking rates vary based on the lot and duration of stay.
Passengers can book parking in advance through the airport’s website or mobile app.
There are also several off-airport parking facilities near GRU, often offering more affordable rates.
These lots provide shuttle services to transport passengers to and from the airport terminals.
Ground Transportation
Lufthansa passengers at GRU have access to a wide range of ground transportation options:
Taxis
Taxis are readily available at the airport, with designated taxi stands near the terminals.
Passengers can take a taxi to their final destination or nearby transportation hubs.
Shuttle Services
Several shuttle companies offer transportation to and from GRU Airport, including shared-ride and private options.
Passengers can book shuttle services in advance or find them at the airport’s designated shuttle areas.
Public Transportation
The AirTrain GRU is a rail system that connects the airport’s terminals and parking lots to the nearby subway and commuter rail stations.
Passengers can use the AirTrain to access the subway or Long Island Rail Road for travel to various destinations in São Paulo City and the surrounding areas.
Ride-Sharing Services
Popular ride-sharing apps, such as Uber and Lyft, offer pickup and drop-off services at GRU Airport.
Passengers can request a ride through the app and meet their driver at the designated pick-up areas.
Regardless of the transportation option chosen, Lufthansa passengers can easily access the Lufthansa Terminal at GRU Airport and reach their final destinations with a range of convenient and reliable transportation choices.
Lufthansa São Paulo Terminal Nearby Hotels and Accommodation
TWA Hotel: This iconic hotel is directly connected to the GRU airport terminals, including the Lufthansa Terminal in Terminal 1.
Hyatt Regency GRU Airport at Resorts World São Paulo: This hotel is situated within the airport complex, just a short distance from the Lufthansa Terminal.
Courtyard by Marriott São Paulo GRU Airport: This hotel is approximately 1 mile from the Lufthansa Terminal, offering a shuttle service to the airport.
Hilton Garden Inn São Paulo/GRU Airport: Located just 2 miles from the Lufthansa Terminal, this hotel provides easy access to the airport.
Fairfield Inn & Suites by Marriott São Paulo GRU Airport: This hotel is situated about 3 miles from the Lufthansa Terminal, with a complimentary shuttle service.
Crowne Plaza GRU Airport São Paulo City: This hotel is located around 5 miles from the Lufthansa Terminal, but still within a convenient distance.
Holiday Inn Express & Suites Jamaica-GRU Airport Area: Situated approximately 6 miles from the Lufthansa Terminal, this hotel offers a shuttle service to the airport.
Hampton Inn & Suites by Hilton São Paulo-GRU Airport: Located around 7 miles from the Lufthansa Terminal, this hotel provides easy access to the airport.
These hotels and accommodation options near the Lufthansa Terminal at GRU Airport offer a range of amenities and services to cater to the needs of Lufthansa passengers, including shuttle services, proximity to the airport, and convenient access to the Lufthansa Terminal.
Passengers can research and book their preferred accommodations in advance to ensure a seamless and comfortable stay during their travels through the Lufthansa Terminal at GRU Airport.
Wheelchair Assistance: GRU provides wheelchair assistance for passengers who require mobility assistance. Passengers can request wheelchair assistance from their airline or at the airport’s information desk.
Accessible Parking: GRU offers accessible parking spaces in all of its parking lots, including short-term, long-term, and economy parking. These spaces are located close to the terminal and are available on a first-come, first-served basis.
TDD/TTY Services: GRU offers TDD/TTY services for passengers who are deaf or hard of hearing. These services can be accessed by contacting the airport’s TDD/TTY number.
Service Animals: GRU allows passengers to travel with service animals, provided that they meet certain requirements. Passengers should contact their airline in advance to arrange for service animal accommodations.
Visual Paging: GRU offers visual paging services for passengers who are deaf or hard of hearing. These services can be accessed by contacting the airport’s information desk.
Family Restrooms: GRU offers family restrooms, which are larger and more private than standard restrooms, to accommodate passengers with special needs. These restrooms are located throughout the airport and are equipped with baby changing stations.
Accessible Transportation: GRU offers accessible transportation options, such as wheelchair-accessible taxis and shuttle services, to help passengers with mobility impairments get to and from the airport.
Passengers should contact their airline or the airport’s information desk for more information on special assistance and accessibility services. It is also recommended to arrange for these services in advance, as availability may be limited.
Lufthansa First Class Lounge: Located in Terminal 1, this lounge offers a range of amenities, including comfortable seating, complimentary food and beverages, shower facilities, and a relaxation area. Access is restricted to first-class passengers and HON Circle members only.
Lufthansa Business Class Lounge: Also located in Terminal 1, this lounge offers a quiet and comfortable space for business class passengers and elite members of Lufthansa’s frequent flyer program. The lounge features a range of amenities, including complimentary food and beverages, shower facilities, and a business center.
Lufthansa Senator Lounge: Located in Terminal 1, this lounge is reserved for elite members of Lufthansa’s frequent flyer program. The lounge offers a range of amenities, including complimentary food and beverages, showers, and a business center.
Lufthansa Welcome Lounge: Located in Terminal 1, this lounge is open to all Lufthansa passengers arriving from international flights. The lounge offers a range of amenities, including complimentary food and beverages, showers, and a relaxation area.
Passengers should check the latest information from Lufthansa’s official website for the most up-to-date and accurate information on lounge access and availability. It is also recommended to arrive at the airport early to allow enough time to enjoy the lounge amenities before your flight.
FAQs on São Paulo Airport Terminal Lufthansa
Where does Lufthansa operate from at São Paulo Airport?
How can I check in for my Lufthansa flight to São Paulo?
Passengers can check-in for their Lufthansa flights at the Lufthansa Terminal at GRU Airport. The terminal offers efficient self-service kiosks as well as dedicated Lufthansa check-in counters to facilitate a seamless check-in process.
Where is the check-in counter for Lufthansa in São Paulo?
The Lufthansa check-in counters are located within the Lufthansa Terminal in Terminal 1 at GRU Airport. Passengers can easily locate the Lufthansa check-in area upon arrival at the terminal.
How early should I arrive in São Paulo for my Lufthansa flight?
Lufthansa recommends that passengers arrive at the GRU Airport Lufthansa Terminal at least 2 hours before their scheduled international flight departure time. This will ensure ample time for check-in, security screening, and boarding.
Does Lufthansa offer curbside check-in in São Paulo?
Yes, Lufthansa offers curbside check-in services at the Lufthansa Terminal at GRU Airport. Passengers can take advantage of this convenient option to check in and drop off their luggage before entering the terminal.
Where is the baggage claim area for Lufthansa in São Paulo?
The Lufthansa baggage claim area is located within the Lufthansa Terminal at GRU Airport. Arriving Lufthansa passengers can easily access the baggage claim section after disembarking their flights.
Does Lufthansa offer in-flight entertainment in São Paulo?
Yes, Lufthansa provides in-flight entertainment options for passengers on flights departing from the Lufthansa Terminal at GRU Airport. The specific entertainment offerings may vary by aircraft and route.
How can I find out about flight delays or cancellations for Lufthansa at São Paulo?
Passengers can check the status of their Lufthansa flights departing from the GRU Lufthansa Terminal by visiting the airline’s website, using the Lufthansa mobile app, or speaking with the Lufthansa staff at the terminal.
Can I bring my food onboard a Lufthansa flight to São Paulo?
Yes, Lufthansa passengers are generally allowed to bring their food and non-alcoholic beverages onboard flights departing from the Lufthansa Terminal at GRU Airport, subject to security regulations.
Does Lufthansa offer Wi-Fi on its flights to São Paulo?
Lufthansa does offer in-flight Wi-Fi connectivity on select flights departing from the Lufthansa Terminal at GRU Airport. The availability and pricing of the Wi-Fi service may vary depending on the aircraft and route.
What Terminal does Lufthansa fly out of in São Paulo?
Lufthansa arrivals are also processed through the Lufthansa Terminal, located in Terminal 1 at GRU Airport in São Paulo.
Where do I pick up arriving passengers in São Paulo?
Arriving Lufthansa passengers can be picked up at the designated ground transportation areas within the Lufthansa Terminal at GRU Airport. This includes taxi stands, shuttle pickup points, and access to public transportation.
